Overall Ratings & Reviews Conrad Jabal Omar Makkah

The staff were very friendly and accommodating, especially the reception and room service. The room was comfortable enough, unfortunately the bathroom drainage is not working properly, so there was always water pooling on the floor. Alhamdulillah, the cleaning service staff was accommodating so our complaint was responded to immediately.

My favorite hotel for every Umrah, modern, fragrant, helpful staff, close to Gate 79 of the Grand Mosque, in the same location as the mall so it's not difficult to find food, no queues for the lift

I love all of it. The room, the food, the hospitality. Thank you conrad.

Unforgettable experience, very friendly receptionist, very clean, neat, fragrant, spacious and very comfortable hotel room, with views of the Grand Mosque and the Kaaba. Alhamdulillah, very grateful for the experience of staying at Conrad Makkah. Hopefully you can return to perform the pilgrimage, and stay here again, amen.

A pleasant and extraordinary experience. Really perfect service that we get. Hopefully at another time you can spend the night again.

Spacious and comfortable place, easy to reach other public places, thanks.

I had the most pleasant stay here. Will definitely book here again through app next time I come to Makkah

Very good and access to the mosque is not far and to find food in the same location.

The hotel with the largest rooms in Mecca.

New, clean, close to Haram. Great service.

For a while this hotel is best in makkah and its price goes reasonable as per its facilities

Conrad Makkah upholds the Conrad brand's service quality. Although at the first few hours we were given a room that was not really smoking-free, Mr. Hosam, the duty manager, made a generous decision to relocate us to a new room: a one bedroom premier suite with full-view of the Haraam. We were at floor 12th where the top of the Kaabah could be seen. Our original booking was just the standard superior room with 2 queen beds - this room was spacious, enough for a family of 4. The hotel is very close to the Haraam. We rent a car from the concierge to transfer us to Jeddah, the price was higher than regular taxi but we got a really nice and clean car with friendly driver. A very nice hotel, indeed.