The staff at the front desk were very rude and talking about us. Breakfast was decent, however room needed some renovation. Was good for 1 night stay.

Este hotel não pode estar na categoria VIP ACCESS. Meu GOLD STATUS não serviu para nada! Staff extremamente rude, quarto ruim com toalhas de péssima qualidade. A piscina continua ótima mas infelizmente agora tem um som aos berros ...

Love this place and super recommend it. Located in downton Rio it offers you mobility. Offer easy access to Rio beauties Sugar loaf, Christ The Redeemer, Copacabana beach and the most important it is located in annex of Santos Dumond airport making easy to connect to any other place of Brazil. Breakfast is buffet style with awesome variety offered at rooftop from 4am to 10am. Swimming pool at rooftop too, with superb view of Rio de Janeiro's Guanabara bay, Sugarloaf and Christ Redeemer. For those who can't pass without exercising fitness center also at rooftop from 7am to 10pm. I always stay here a day or two with family before continuing to final destination.

Great

O café da manhã, porém, perdeu um pouco da nostalgia de encontrar as maritacas pousando no vidro, momentos em que podíamos alimentá las, além de sentir a deliciosa brisa carioca. Entendo que, em dias de chuva, seja necessário manter o ambiente fechado, especialmente porque o espaço não é tão grande. Ainda assim, tive a impressão de que o restaurante acabou perdendo um pouco do charme que tornava essa experiência tão especial. O hotel continua sendo uma ótima opção de hospedagem, perto de tudo e muito seguro.

Breakfast was very good and with a nice view. Cleanliness was good and the hotel is well located. However, communication with the front desk was awful. I was in the city and needed to speak to them by phone, but it was impossible. Also, there is only one set of elevators, which makes you walk extremely long distances to find your room.

Yes Clean room Polite Staff and Yes Breakfast Delicious Perfect AC

Amazing view, great location close to everything, and a delicious breakfast.

Courteous staff. Great accessible bathrooms

No aircon, just blowing hot air…. They were fixing it for 2 days after endless visits and no updates. Offered an alternative room the day before checking out!! Pointless!! A shame as it’s a beautiful hotel!!

O hotel já não é mais o mesmo. Decaiu a olhos vistos. Não vale mais o preço.

Staff was courteous and friendly, the room however in question needs a

Unfortunately, my stay was very disappointing. The power went out in my room twice during my stay, which was extremely inconvenient. On top of that, this trip was meant to be special as I was celebrating both a birthday and a 10-year anniversary. Before arriving, I contacted the hotel and was told they would decorate the room. When I arrived, nothing was set up. I called the front desk and was told they would fix it and provide a complimentary setup, but no one ever showed up. I called again the next day and was told they were sorry for the confusion and that they would let me know when it would be done but I never received any follow-up, response, or service. I waited and waited, and nothing was ever done. Very sad and frustrating experience, especially for such an important celebration. I expected much better communication and service.

Quarto sem manutenção. Sabonete sem sair ao lado da pia e pia saindo água finamente. Difícil lavar as mãos até.

Quartos pequenos mas limpos, silenciosos e confortáveis. Café da manhã farto e servido a partir de 04h, horário sensacional. Permitiram que eu usasse a academia às 05h, sensacional. Atendentes muito atenciosos. Vista linda da cobertura. Super indico.

Very convenient location. Friendly staff.

I is simple and not for leisure, but surely the best hotel to wake up and catch your flight

Great room, great location, very convenient and comfortable.

Excellent venue

Precisa melhorar o Ar Condicionado nos corredores e lobby