8,4
Very Good
From 486 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,0

Location

8,4

Service and Facilites

8,2

People often mention about FLC Luxury Hotel Samson
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Family Friendly (3)
Surroundings (2)
Ambiance (2)
Variety (2)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Room Space (1)
Hotel Area (1)
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Traveler Reviews FLC Luxury Hotel Samson

Number of reviews per page
20
40
Customer reviews
kun P.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 day(s) ago
The room has a nice sea view but the TV is very slow to turn on and watch. The children want to watch TV but it is too slow. The floor in the room is not cleaned carefully so it is a bit dirty, sticky and has a smell. The hotel needs to improve this.
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Nguyen T. Q. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 day(s) ago
The hotel has many swimming pools. Weekday prices are reasonable.
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Tú Trần
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Quite luxurious. suitable for high quality resort
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NGUYEN H. T.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 37 week(s) ago
Nice room, delicious breakfast. Satisfied
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Truong H. H.
icon-origin-TRAVELOKA
6,6
/10
Reviewed 42 week(s) ago
The lobby is too hot, stuffy like a dryer, stuffy. The shower water is too hot, when I complained to the staff, they said it was because it was too hot.
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3 people find it helpful
Truong H. H.
icon-origin-TRAVELOKA
7,2
/10
Reviewed 42 week(s) ago
The lobby is too hot, stuffy like a dryer, stuffy. The shower water is too hot, when I complained to the staff, they said it was because it was too hot.
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2 people find it helpful
Nguyen T. T. C.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 43 week(s) ago
Staying in luxury but the hotel is rundown, the hallways don't have air conditioning, it's too hot in this weather, the restaurant staff are not enthusiastic, customers ask as if they don't hear anything. Check in at 3pm but there is only 1 receptionist, customers are lining up crowdedly but the receptionist is changing shifts, changing shifts at the time customers check in ???? The hotel has too many problems to be worthy of the room price and 5-star quality
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Đỗ Phúc H.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 46 week(s) ago
The room is a bit old compared to a 5* hotel. The rest is ok
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2 people find it helpful
Accommodation's Reply
03 Aug 2024
Dear Valued Customers, Thank you for taking the time to share your comments about your service experience during your stay at FLC Luxury Hotel Sam Son. We sincerely apologize to you for the inconvenience you have encountered and we would like to take note to have a plan to improve and further promote the current utility services of the complex. Thank you very much and we hope you come back soon so we can have the opportunity to serve you better on your next visit. Best regards, Management FLC Samson Beach & Golf Resort
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L***E
icon-origin-TRAVELOKA
6,5
/10
Reviewed 47 week(s) ago
LC system in general. The apartment room layout is very mysterious. 1 ph has no windows. About 4 stars. I don't like the FLC system
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Accommodation's Reply
03 Aug 2024
Dear Valued Customers, Thank you for taking the time to share your comments about your service experience during your stay at FLC Luxury Hotel Sam Son. We sincerely apologize to you for the inconvenience you have encountered and we would like to take note to have a plan to improve and further promote the current utility services of the complex. Thank you very much and we hope you come back soon so we can have the opportunity to serve you better on your next visit. Best regards, Management FLC Samson Beach & Golf Resort
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LE THI M. L.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 48 week(s) ago
Suitable for relaxation. However, the hotel updates the booking information too slowly. Equipment is not good. About 4 stars
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2 people find it helpful
Accommodation's Reply
03 Aug 2024
Dear Valued Customers, Thank you for taking the time to share your comments about your service experience during your stay at FLC Luxury Hotel Sam Son. We sincerely apologize to you for the inconvenience you have encountered and we would like to take note to have a plan to improve and further promote the current utility services of the complex. Thank you very much and we hope you come back soon so we can have the opportunity to serve you better on your next visit. Best regards, Management FLC Samson Beach & Golf Resort
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Nguyen T. H.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 49 week(s) ago
The hotel has a beautiful view, enthusiastic staff, although the hotel is a bit old but everything is OK
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NGUYEN T. P. T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 56 week(s) ago
Giá cả hợp lý , nhân viên phục vụ nhiệt tình , là địa điểm lý tưởng để nghĩ dưỡng
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Accommodation's Reply
23 May 2024
Welcome, Thank you for taking the time to share your comments and evaluate your service experience during your stay at FLC Luxury Hotel Sam Son. Your appreciation and comments are an extremely meaningful source of encouragement for the Management team and staff of FLC Luxury Hotel Sam Son to strive and improve hotel services, bringing enjoyable experiences to customers. . Once again, we sincerely thank you for your comments and valuable time. Best regards, Management FLC Samson Beach & Golf Resort
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Nt Trang
icon-origin-TRAVELOKA
8,8
/10
Reviewed 57 week(s) ago
Phòng giống hệt hình nhưng khách sạn hơi cũ.
1 people find it helpful
Accommodation's Reply
23 May 2024
Dear Valued Customers, Thank you for taking the time to share your comments about your service experience during your stay at FLC Luxury Hotel Sam Son. We sincerely apologize to you for the inconvenience you have encountered and we would like to take note to have a plan to improve and further promote the current utility services of the complex. Thank you very much and we hope you come back soon so we can have the opportunity to serve you better on your next visit. Best regards, Management FLC Samson Beach & Golf Resort
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Trương H.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 87 week(s) ago
đẹp
2 people find it helpful
Accommodation's Reply
30 Oct 2023
Welcome, Thank you for taking the time to share your comments and evaluate your service experience during your stay at FLC Luxury Hotel Sam Son. Your appreciation and comments are an extremely meaningful source of encouragement for the Management team and staff of FLC Luxury Hotel Sam Son to strive and improve hotel services, bringing enjoyable experiences to customers. . Once again, we sincerely thank you for your comments and valuable time. Best regards, Management FLC Samson Beach & Golf Resort
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Nguyen M. T.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 89 week(s) ago
2 phòng ngủ không rộng lắm nhưng có phòng vệ sinh khép kín. không gian phòng khách và bàn ăn hợp lý. phòng trà tách biệt nhưng không hữu ích lắm. bể bơi ok nhưng lưu ý là nước ngọt chứ không phải nước mặn như bể bơi chính của flc luxury. bể bơi lát đá nên chống trơn nhưng các cạnh khá sắc, dễ gây trầy xước, rách da. vị trí thuận tiện, xe điện đưa đón tiện lợi, nhân viên chăm sóc khách hàng nhiệt tình. có nhiều service tại phòng nhưng nếu có thêm checkin và checkout tại phòng sẽ phù hợp với đẳng cấp phòng này hơn. do gần biển và có bể bơi, thảm cỏ nên nếu mở cửa liên tục thì phòng sẽ có nhiều côn trùng bay vào nhà.
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2 people find it helpful
Accommodation's Reply
30 Sep 2023
Dear Valued Customers, Thank you for taking the time to share your comments about your service experience during your stay at FLC Luxury Hotel Sam Son. We sincerely apologize to you for the inconvenience you have encountered and we would like to take note to have a plan to improve and further promote the current utility services of the complex. Thank you very much and we hope you come back soon so we can have the opportunity to serve you better on your next visit. Best regards, Management FLC Samson Beach & Golf Resort
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Nguyen B. N.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 90 week(s) ago
Phòng khách sạn cũ kĩ, nhân viên không thân thiện
1 people find it helpful
Accommodation's Reply
30 Sep 2023
Dear Valued Customers, Thank you for taking the time to share your comments about your service experience during your stay at FLC Luxury Hotel Sam Son. We sincerely apologize to you for the inconvenience you have encountered and we would like to take note to have a plan to improve and further promote the current utility services of the complex. Thank you very much and we hope you come back soon so we can have the opportunity to serve you better on your next visit. Best regards, Management FLC Samson Beach & Golf Resort
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Duyen
icon-origin-TRAVELOKA
9,4
/10
Reviewed 90 week(s) ago
I have vacationed at FLC Sam Son about a dozen times, and have tried all three systems: grand, luxury and resort. Although the facilities are somewhat old, compared to this price in the northern region, to be able to stay at a resort with sea front, fresh green grass and flowers, super spacious space and super big swimming pool. I think FLC is still the number 1 choice. It's a bit unfortunate that during the peak season, the Luxury hotel closed the spa and swimming pool there. I think there are still many guests who want to stay and return to FLC Sam Son, so next time the system will be renovated to look more spacious. and newer.
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3 people find it helpful
Accommodation's Reply
30 Sep 2023
Dear Valued Customers, Thank you for taking the time to share your comments about your service experience during your stay at FLC Luxury Hotel Sam Son. We sincerely apologize to you for the inconvenience you have encountered and we would like to take note to have a plan to improve and further promote the current utility services of the complex. Thank you very much and we hope you come back soon so we can have the opportunity to serve you better on your next visit. Best regards, Management FLC Samson Beach & Golf Resort
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TRINH T. T. T.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 92 week(s) ago
khách sạn rộng, gần biển nhưng cơ sở bắt đầu thấy xuống cấp. Mình đặt phòng garden nên rộng rãi, cả nhà ở thoải mái. Tuy nhiên không có khi vui chơi trong nhà cho trẻ em, đồ ăn sáng không thực sự đa dạng. Nhân viên không chuyên nghiệp lắm, chưa xứng tầm với 1 khách sạn 5 sao
1 people find it helpful
Accommodation's Reply
30 Sep 2023
Dear Valued Customers, Thank you for taking the time to share your comments about your service experience during your stay at FLC Luxury Hotel Sam Son. We sincerely apologize to you for the inconvenience you have encountered and we would like to take note to have a plan to improve and further promote the current utility services of the complex. Thank you very much and we hope you come back soon so we can have the opportunity to serve you better on your next visit. Best regards, Management FLC Samson Beach & Golf Resort
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LUU T. T.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 92 week(s) ago
The swimming pool is very large! The problem of not proactively cleaning the room should be improved.
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1 people find it helpful
Accommodation's Reply
04 Sep 2023
Dear Valued Customers, Thank you for taking the time to share your comments about your service experience during your stay at FLC Luxury Hotel Sam Son. We sincerely apologize to you for the inconvenience you have encountered and we would like to take note to have a plan to improve and further promote the current utility services of the complex. Thank you very much and we hope you come back soon so we can have the opportunity to serve you better on your next visit. Best regards, Management FLC Samson Beach & Golf Resort
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luong k. l.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 94 week(s) ago
A 5-star hotel but only worth 3 stars, the sauna room is very small, only enough for 4 people to sit, the space is delayed creating an uncomfortable feeling. Unprofessional staff. The lobby on the first floor in the Grand area is very hot, sometimes the air conditioner is turned on, the elevator and corridor are not air-conditioned, the elevator is also very small. Degraded facilities are not invested. Get a nice view. The saltwater swimming pool is very large, pleasing to the eyes, the freshwater swimming pool is also very large, the view from the balcony of the rooms is also beautiful. Breakfast is nothing special. Eat like at a budget hotel. I forgot my things at the hotel, called 4 times but couldn't answer and finally said there was nothing. It's frustrating
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1 people find it helpful
Accommodation's Reply
22 Aug 2023
Dear Guest, Thank you for taking the time to share your comments about your service experience during your stay at FLC Sam Son Beach & Golf Resort. We sincerely apologize for the inconvenience you have encountered and would like to acknowledge to have a plan to improve the quality of services and facilities at the complex. Once again, we sincerely thank you for your valuable comments and time. Best regards, Management FLC Samson Beach & Golf Resort
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Number of reviews per page
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