Mercer Hotel Downtown, BW Premier Collection

Explore Mercer Hotel Downtown, BW Premier Collection
9,0
Exceptional
From 760 reviews
Cleanliness

9,2

Room Comfort

8,8

Location

6,0

Service and Facilites

9,2

Traveler Reviews Mercer Hotel Downtown, BW Premier Collection

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Having the large restaurant right below the rooms would benefit a lot of customers
Katharine
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location in town, clean modern room, comfy bed, nice bathroom.
Gordon
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All was good other than the parking. Once we figured out where it was.
Sohee
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is conveniently situated with lots of interesting shops and good restaurants close by. If you're looking for a quiet room, ask for one that faces the river. If not available, ear plugs are suggested.
Phianna
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, clean rooms , excellent restaurant downstairs. They have over night parking behind the hotel but you have to pay. There is no elevator to get to your room — only stairs.
Giuseppe
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excellent location clean modern and great staff
Monique
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Modern clean room. Delicious food
Adam
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff at the restaurant and hotel are so kind. Everything we needed was here. We would definitely stay again.
Nina
icon-Family
Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenience to downtown and quiet despite being above their restaurant. Would have liked to be able to open the windows more as the room was quite hot but being on the Main Street a bit noisy.
Mariko
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean, modern, and exactly what it looks like on the hotel website. Great location near restaurants, lake, and Tom Patterson theatre. Would stay here again.
Mariusz
icon-with Partner
with Partner
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excessive noise outside and inside property. Only basic channels on TV. Do not book if you’re looking for peaceful and relaxing weekend.
Kathleen
icon-with Friends
with Friends
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location was lovely, the staff was helpful. Our room 204 was at the high traffic area of the hotel, and was right next to the restaurant exhaust fans which were loud from 7am-midnight. This was the only issue we had with the hotel but would recommend asking for a room on the 3rd floor.
Sydney
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was good, no complaints
Nico
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
Virginia
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is super and proce us reasonable.
Jessica
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room
Buster
icon-with Partner
with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had the best stay here 100/100 staff, cleanliness, bed, tub loved it all! Our waitress for our breakfast the morning of march 21st was amazing very knowledgeable of stuff going on in the town, i feel terrible i dont remember her name! But we talked about video games lol! She was very kind. And our check in gal as well very kind 🤗 thank you for our stay!!
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Helen
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very amiable staff, lovely room with comfortable beds, easy to park in their lot.
Shannon
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff are amazing! Friendly and ready to help. Food at the restaurant was also amazing! Rooms were clean and updated. Be aware no elevator so stairs could be an issue but it wasn’t for us
Jennifer
icon-
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Would definitely recommend! Charming and comfortable room. Nice touches like coffee and honour bar and locally sourced snacks. Bathroom was fully equipped down to qtips and a mini toothpaste. All the extra touches like a welcome note made it a place to return to. Restaurant and happy hour downstairs a plus. Apple Pie Sangria was a stand out.
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Number of reviews per page
20
40