Mercer Hotel Downtown, BW Premier Collection

Explore Mercer Hotel Downtown, BW Premier Collection
9,0
Exceptional
From 775 reviews
Cleanliness

9,2

Room Comfort

8,8

Location

6,0

Service and Facilites

9,2

Traveler Reviews Mercer Hotel Downtown, BW Premier Collection

Number of reviews per page
20
40
Top reviews
janet
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed our 1 night stay on the 2nd floor at the Mercer Hotel. The staff was very courteous and helpful, the room was very clean and the king bed was very comfortable. We heard the occasional noise from the room above us and the muted hum of the air conditioning units on the roof but it wasn't a problem for us. The location was very convenient for walking to all the theatres and for shopping. And the Mercer restaurant food is great!
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Terry
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Needs a elevator
Sarah
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Mercer hotel is located right downtown. The room was surprisingly spacious and very clean. The bed was very comfortable too! The restaurant attached to the hotel has a lovely patio with great food and drinks. I would definitely stay here again!
Michael
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great food.
JULIAN
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bed was the most comfortable I ever slept on. A elevator would have been usefull.
Mark
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Having the large restaurant right below the rooms would benefit a lot of customers
Katharine
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location in town, clean modern room, comfy bed, nice bathroom.
Gordon
icon-with Partner
with Partner
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All was good other than the parking. Once we figured out where it was.
Sohee
icon-with Partner
with Partner
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is conveniently situated with lots of interesting shops and good restaurants close by. If you're looking for a quiet room, ask for one that faces the river. If not available, ear plugs are suggested.
Phianna
icon-with Friends
with Friends
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, clean rooms , excellent restaurant downstairs. They have over night parking behind the hotel but you have to pay. There is no elevator to get to your room — only stairs.
Giuseppe
icon-
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

excellent location clean modern and great staff
Monique
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Modern clean room. Delicious food
Adam
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff at the restaurant and hotel are so kind. Everything we needed was here. We would definitely stay again.
Nina
icon-Family
Family
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Convenience to downtown and quiet despite being above their restaurant. Would have liked to be able to open the windows more as the room was quite hot but being on the Main Street a bit noisy.
Mariko
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was clean, modern, and exactly what it looks like on the hotel website. Great location near restaurants, lake, and Tom Patterson theatre. Would stay here again.
Mariusz
icon-with Partner
with Partner
4,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excessive noise outside and inside property. Only basic channels on TV. Do not book if you’re looking for peaceful and relaxing weekend.
Kathleen
icon-with Friends
with Friends
6,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was lovely, the staff was helpful. Our room 204 was at the high traffic area of the hotel, and was right next to the restaurant exhaust fans which were loud from 7am-midnight. This was the only issue we had with the hotel but would recommend asking for a room on the 3rd floor.
Sydney
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was good, no complaints
Nico
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

.
Virginia
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The location is super and proce us reasonable.
Number of reviews per page
20
40