ibis Jakarta Harmoni
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Overall Ratings & Reviews ibis Jakarta Harmoni
Traveloka (3.028)
Other sources (149)
8,5
Very Good
From 3.028 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,2
Location
8,8
Service and Facilites
8,5
People often mention about ibis Jakarta Harmoni
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Staff Friendliness (32)
Bedroom (31)
Distance to City Center (30)
Ambiance (25)
Room Space (25)
Accessibility (24)
Hotel Area (24)
Bathroom (23)
Variety (23)
Check-in/out Time (22)
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Traveler Reviews ibis Jakarta Harmoni
Number of reviews per page
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40
Customer reviews
A***h
Leisure
9,4
/10
Reviewed 2 week(s) ago
The rooms are clean, if you stay there, connecting rooms are always available, so it's comfortable.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
Y***i
Staycation
9,7
/10
Reviewed 5 week(s) ago
The hotel is comfortable, and it's also close to Gajah Mada Plaza.
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Accommodation's Reply
21 Mar 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
B***s
9,7
/10
Reviewed 7 week(s) ago
Great hotel in the middle of the city, clean and comfortable
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Accommodation's Reply
09 Mar 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager.
B***s
10,0
/10
Reviewed 8 week(s) ago
Very nice hotel, clean and comfortable
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
D***s
Transit
9,4
/10
Reviewed 9 week(s) ago
It was a good stay and the location is strategic
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Mario A.
8,5
/10
Reviewed 9 week(s) ago
Quite good, close to Glodok
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Accommodation's Reply
24 Feb 2026
Dear Bapak Mario A. Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
D***n
8,8
/10
Reviewed 10 week(s) ago
The staff is friendly and the service is also good
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Accommodation's Reply
13 Feb 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
sunarji
Business
10,0
/10
Reviewed 12 week(s) ago
At first, I was hesitant to stay at this hotel, but because the event I was attending was held here, I finally booked a room here for 2 people for 2 days, it turned out that the facilities & service were very satisfying, also access to everywhere was quite close, because it is in the city center, next time, I want to stay here again for a different event & occasion.
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+5
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Accommodation's Reply
30 Jan 2026
Dear Sunarji, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
9,7
/10
Reviewed 14 week(s) ago
The hotel is strategically located, easy to access everywhere and next to the hotel there is a 24-hour McD so if you are hungry it is not difficult to find food, the room is clean, the AC is cold, the staff is friendly, the bathroom is clean, only the parking area is narrow and outdoor and far to the lobby and if it rains from the car park to the lobby we will get wet because it is an open space.
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Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
V***y
Staycation
10,0
/10
Reviewed 15 week(s) ago
It was a wonderful stay.
The hotel's location is quite strategic and easily accessible, perfect for a short stay or a short staycation. The service and facilities are excellent, and the staff is friendly and responsive. The room is comfortable and clean, making for a peaceful rest.
Initially booked with twin beds, but the upgrade to a queen bed went smoothly and without any issues, which is definitely a plus. The hotel's food is also quite satisfying.
Overall, this hotel is always a first-choice choice for a staycation if you want to stay overnight without having to travel too far from home.
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Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
F***A
10,0
/10
Reviewed 15 week(s) ago
At check-in time, the hotel staff were friendly and didn't have to wait long to get straight into the room.
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Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
Business
7,2
/10
Reviewed 18 week(s) ago
I had an event at the hotel ballroom and there were many unresolved issues, such as the ringing microphone and this was the biggest problem, the banquet and IT staff were not cooperative and provided solutions, it was very disappointing, plus the security was unfriendly to my team when they wanted to load their belongings into the ballroom at night. But I really appreciated the food and dishes provided and the friendly restaurant chef.
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Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
Business
10,0
/10
Reviewed 18 week(s) ago
The hotel staff is responsive and friendly.
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Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
IM
Izzaty M.
7,0
/10
Reviewed 18 week(s) ago
The food for breakfast menu is less varied and the taste is not very good. The others are good.
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Accommodation's Reply
17 Dec 2025
Dear Izzaty M, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
Transit
8,5
/10
Reviewed 19 week(s) ago
Another short transit in the capital, on my way back to France from Bandung, West Java. - Excellent location - Quick check in - Clean room - Good prices
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
6,8
/10
Reviewed 19 week(s) ago
Everything was fine except for the hospitality of the staff. I held an event at Ibis with Pegadaian and used the ballroom facilities. I complained for three days about the microphone ringing, and after going back and forth, there was no solution. The friendliness of the receptionist and security guard was very lacking. However, I appreciate the chef and the culinary delights, which were excellent and satisfying. It's a shame.
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Accommodation's Reply
11 Dec 2025
Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Teuku Rusiansyah
General Manager
Verified Traveler
Leisure
6,7
/10
Reviewed 19 week(s) ago
The room had an unpleasant smell. Towels provided had visible stains.
1 people find it helpful
Accommodation's Reply
11 Dec 2025
Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Teuku Rusiansyah
General Manager
IS
IRMIANA S. B.
Business
9,0
/10
Reviewed 19 week(s) ago
Clean room, clean toilet, strategic location, friendly service, but unfortunately the breakfast is still standard
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Irmiana S.B,
We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Teuku Rusiansyah
General Manager
AT
Alfred T.
Business
9,4
/10
Reviewed 20 week(s) ago
Enjoyed staying here, the room was clean too.
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2 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Alfred T,
We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Teuku Rusiansyah
General Manager
TH
Theo H.
Transit
8,2
/10
Reviewed 20 week(s) ago
Good location, good facilities, clean rooms, efficient staff
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Accommodation's Reply
05 Dec 2025
Dear Theo H,
We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Teuku Rusiansyah
General Manager
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