Dear Liao K ,
Thank you for sharing your feedback. We're sorry to hear that your experience wasn't up to your expectations. We always strive to provide the best service, and we’d love to learn more about what went wrong so we can improve. If you’re willing, please feel free to reach out to us directly to discuss your experience further. We hope to have the chance to make it right and serve you better in the future.
Thank you & regards,
The Management of Estadia Hotel Melaka