Great place to stay although a little bit far from the main train station. It takes one bus ride to get there.

The breakfast was the best part...fresh fruits, they only had boiled eggs and I prefer scrambled or omelet. We got there like 4pm and the room was not cold...then we put on the air, we left and came back like at 11pm and it wasn't cool enough- we were tired we went to bed and then like at 1am the air turns off...it was so hot we couldn't sleep.

It's a gorgeous view of Mt. Pilatus, right by a bus stop.. It was nice to stay out of the city center, quieter and since we stayed during a heat wave it was cooler as well. The hotel is very cute.The breakfast was nice and coffee machine was wonderful. We loved that they provided a place to hang all of the towels to reuse. The bathroom area was nice. We stayed in the top family room during a heat wave. The room was not at all cool enough. Temperature by the ceiling beams was in the high 80s by our thermometer app. They had set up a portable aircon and turned it on before our arrival thank goodness. But it was too big of a room to be sufficiently cooled by one machine. The beams were in the photos, so we knew ahead of time, but it was constant reminders to duck and be careful. In retrospect I wish I had booked two rooms. The second bed is shoved into the wall, so the ceiling is just above you. There is no one working the front desk ever, it is digital check in/out. Which isn't a problem except when you need something. Our soap ran out and we had to ask the person working the restaurant. The shower ran hot/cold- we were taking cool showers because of the heat and it would suddenly turn hot, and freezing. Note that if you book the family room you have to use stairs-quite a few of them!, the elevator does not take you to your room.

The hotel is a less than 10 minute bus ride (#20) from the Lucerne train station and the bus stop is about 100 yards from the hotel. It’s got beautiful mountain views, a comfortable room (#351), a nice sized shower and air conditioning that works great in this heat wave! Breakfast is really good too, but the two things I really liked were the automated check-in (you do it yourself on a tablet and even make your own room keys) and Manuela, the employee I could always find. She knew so much about where to go and what to do and spoke perfect English on top of it. She even helped us add an extra day stay because we liked Lucerne so much! My husband and I would definitely come back!

We had the family suite and for us, staying one night, the room was functional. There were some unique design decisions (glass pane that looks directly into shower so anyone in room could watch you take shower). Fine if it was for a couple, but for a family, a little awkward. Same for having a bathtub in the room. The room was also a little confusing to get to with luggage, but understand that is more to do with the limitiations of an older building.

Great location, poised to access downtown Lucerne, but with free parking and a nice complimentary breakfast. Being a boutique hotel, there was very limited staff on-site … including a self checkin and checkout system. Two buildings were combined to yield this hotel, and as a result there is a weird descending / ascending small step transition zone in interior halls between them. Our biggest issue was traffic noise. We had a front corner room, and without AC, had to keep the windows open for comfort (including while sleeping). The road noise persisted though the night and was distracting even with ear plugs.

Lovely boutique hotel. Everything was top notch

Very clean. Friendly staff. Great breakfast. Highly recommended.

Nice place, no Netflix, good breakfast, nice staff, not close to anything, close to transport facilities.

The room was clean and had a great view. Breakfast was good but not so many options for vegetarians.

Good to have a decent room at a decent price that included breakfast and parking. A short bus ride to you to the center of Lucerne easily.

Took a family trip, stayed here for a few days. It's a smaller hotel but provides a more intimate feel. We got a larger room to sleep three people. A large soaker tub out in the open (not for anyone who is shy!). 2 minute walk from a bus stop and about 12 min ride down to the main area/train station. The breakfast was amazing! Delicious and plentiful!. One unfortunate thing was the room we were in had a sloping ceiling that came down low and I smacked my head off the stucco twice, left a scrape on my head...also found it a bit weird that there was a small sliver of glass that allowed someone on the bed to see the person showering, and nothing the person showering can do to prevent it except fog it up. Other than that, great, quaint, and unique hotel, very much enjoyed our stay.

Very clean room with daily service, modern and comfortable. Good restaurant, with good food and drinks. Only minus one star for breakfast, it was small choice of food even no scrambled eggs, and offen empty/almost empty plates with ham or cheese, hotel needs to work on it. In this price i expected way more better breakfast.

Very easy access via bus 20 to train station (11 minutes)

I was a little concerned about staying outside the Luzern city centre, but the transit was SUPER easy. The hotel was clean and modern, very comfortable. We didn’t get to try the restaurant, but it looked quite good. Included breakfast hit all the marks. Pleasantly surprised by this unassuming little hotel!

Clean, updated and super easy transportation into Lucerne (#20 bus) boats, train station other bus lines. Would have been nice to have a mini microwave in room but still ok. had great views from our second floor room of the Alps. Staff was excellent, Samuel is THE MAN for everything. Breakfast is not traditional American style but more than ample. Cold cuts, cheeses, breads, yogurts, excellent coffee choices, pastry and fruits.

Everything was prefect. The receptionist was very helpful and I had a delicious dinner there.

Clean, modern, amazing views, great facilities, super close to all public transport. Beautiful restaurant downstairs - just a bit pricey and the included breakfast was awesome! Overall beautiful stay

It has an elevator. Our room had a balcony you could sit on and have a drink.

It is clean and nice but they can improve the customer service regarding the staff. They dont offer any guidance or anything when ypu get there