The front staff was amazing and very helpful and made our stay comfortable

Air conditioning was not working in any of the rooms. Staff tried to accommodate by providing fans. Hot water was not working due to boiler failure, as advised by reception. Scuff marks in both reception and rooms on older painted walls. Paid for breakfast through Expedia was only sweet pastries, nowhere near the selection displayed in the photos. This hotel does not match photos provided. Would not stay here again.

Didn't realize this hotel is on the 4th fl of a building... a bit uneasy at 1st (lobby is a mess) but the hotel itself (26 rooms) were clean and comfortable. I would say they should add some shelves in the bathroom for toiletries.

They were great and very helpful Will stay there again such a convenient location for Roma Termini like 10 min walk

Reception was amazing. Room was solid.

The bidet didn’t work and everything in the bathroom had rust on it and looked like it hadn’t been cleaned ever

Was good but the best is the excellent location to Nationale street which all buses ( quick and no traffic) go through.

Entrance is not as bad as some reviews say. It was clean and updated. Elevator is small but worked fine. Staff is friendly . Rooms are very clean and daily cleaned. Comfortable bed , good air conditioning, good continental breakfast. Excellent location.

Filippo and I’m not sure of her name at Reception was excellent and very helpful. Young lady who cleaned our room was also excellent

Wish I had ordered the breakfast

Excellent location. The breakfast is very good. Clean and friendly staff. Exactly what we needed for our trip.

Greta location and the cleaning staff did an excellent job daily

The hotel is very well located, the elevators are a bit small. The staff is very nice, Victoria even gave us tips to restaurants and other tours.

*

A good area, very close to a Metro station, and 20 min walk to Trevi fountain. The staff are really nice and helpful. They have a great buffet breakfast, which costs extra, but good value compared to what you will find nearby and lots of options. The area is busy, but feels nice. Very clean, and beds are really comfortable. If I ever go back to Rome, I would stay there again.

Was a very pleasant stay and the staff are very kind, friendly and helpful

Great location! Easy access to bus just a few steps at the front of the hotel and metro is about 2 mins walk. The front desk staffs are nice, helpful and courteous they always have a smile same with the housekeeping staff. The room was ok. They can use a better pillow. They also don’t provide a tissue box which can be useful. The water pressure is great. The windows does not have a screen so when you open it the mosquitoes and other bugs comes in. The hotel is on the 4th floor but the entrance to the hotel on the 1st floor is not so appealing for now since it’s under renovation but the smell is not so good either it smells like urine. I hope those hotels in that building will make the entrance more appealing and inviting.

Good location, helpful team, a number of steps at the enterance to the building, the shower needs repairs.

Check in process was speedy. Staff was friendly. The only issue we have is that the hotel looks a little dated and the room could use a little maintenance. Walls were severly scuffed and dirty. Outlets in the room were not secured to the wall and would move any time something was plugged in. The shower did not drain and water would end up all over the bathroom floor. Most of the fixtures in the bathroom (door handles, toilet paper holder, etc) were loose and not secure to the wall. Bathroom door did not lock either.

Hotel Floris is an excellent property in an equally excellent location. It is on the 4th Floor of a building, the rooms are spacious, clean and modern - more 4/5star than 3. Although in a very central location the hotel is quiet. Staff are exceptionally friendly. Hotel is 10 mins from main train station, close to Metro to easily get to St Peters (the furthest attraction) everywhere else is walkable. Plenty of restaurants and in the heart of shopping. Would definitely recommend, would definitely go back without hesitation.