Overall Ratings & Reviews Bahia Principe Grand Samana - Adults Only

The surroundings were quaint, and the property, the staff, the food, and the beach were all incredible. We travel extensively, and this was a place we will return to for leisure and a 5-star respite any time! If you are looking for partying -- don't come here. If you want upscale, attentive rest -- this is the place.

The place is nice but no activity poor drink selection even for the paid ones and food was very poor quality. Quiet if that is the vacation desired.

Warm welcoming staff, from the front desk staff to the pool maintenance technician. Will definitely recommend. Can’t wait to get back.

A place to rest and rejuvenate! The staff went above and beyond to ensure your stay was great. I have to send a special thank you to Jose. I wanted parcha juice and it was not part of the menu however the following day, I had 2 glasses waiting for me until my stay ended. The best “chinola” juice!

A beautiful property with an excellent staff. What a lovely resort. The food and drinks are delicious

Es pasado la peor noche dd mi vida , me duele todo el cuerpo de la cama , la cama mas incomoda y dura del mundo la tiene éste hotel , no sirven , deben de cambiar los cochones , son perdonas que se hospedan ahí no animales para poner unos cochones en esa condiciones, y calidad ,gracias a Dios que solo ando de pasada en éste hotel , quisimos amandecer aqui para seguier nuestro recorrido hacia la romana , lastimas que fue nuestra 3 vez y la última, anteriormente era recomendable por su vista y el mismo trato de los empleados, que siguen siendo amable pero con los brazos atados ya que no pueden ofrecer nada mas de lo que tienen , comida muy mala, camas para votar , playas abandonadas, bebidas terribles, mala calidad . . Y por último mantienne el mismo precio de las anteriores veces sin la misma calidad .. precios muy alto para lo que estan ofreciendo..

One of the best hotel in Dominicans Republic, lovely location, good rooms with beauty views, friendly staff except one lady receptionist who need to be trained more hiw to respect guests and talk well to them. Food was ok, it could be far better.

The staff were excellent, very friendly. The food was excellent, and the atmosphere was very relaxing.

I like the cleanliness of the property but most of all the staffs in all areas from reception to lifeguards. Everyone go out of their way to provide good services. Special mention to Berma from recepción and Nurkey from the Spa. The buffet could add more variety menus for improvement. The Olas restaurant menu was vey good. Good job everyone.

Good

The service was great, but the property is becoming quite tired and worn-out.

Wonderful place!!! Loved it!!!!

Love this gorgeous property and the staff? Simple the best! Will be back

The room could’ve been cleaner. There were strands of hair on the floor that I know did not belong to me. The bathtub looked like it had bright pink mold on one spot. I was brought nachos with queso and meat and it wasn’t even hot, just kinda warm.

Perfect luxury property.Great staff amazing service in testaurants and at desk.Beautiful views,and lovely beach. Only negtive is limited food choices and quality.

At check-in i wasn't informed about having to make a reservation at the only operating restaurant (Las Olas) besides the sub par buffet. I asked 8 times at different times for availability at the restaurant and was told they were full. I passed by the restaurant 3 times and it was half empty. I went in 30 minute intervals, since I was told that people were leaving while others were coming in every 30 minutes. That never happened, and yet my wife and I were never accomodated. Then I find out that it's only open 1 day. Don Pablo and the Italian restaurant were both closed. No snacks at the bar. While you drink, you munch on salty crackers, pretzels and peanuts. All inclusive but Corona beer must be purchased separately. Pillows were kid size and the foam was almost non existing. The music from the main lobby was horrible and loud. Since Dom Pablo and the Italian restaurant are closed, why not use those closed areas to contain the noise? No consideration at all. When I needed my car to go away for the day, i was told that the guy who gets the cars comes later on. I had to go get the car myself. Who am I? I worked 30 years in the Hospitality industry in NYC and Pennsylvania. I was Director of Housekeeping, Director of Front Office, Director of Operations, and lastly a member of Task Force Division. My wife and I are so saddened by our experience in your facility. We haven't visited Samana in 30 years, and we expected to be WOW'd since so much has improved over time. Not so.

The service and personnel were excepcional, but the place is loosing quality for a 5-star hotel. For example, the bathroom we stayed in did not reflect the standard (was repaired with very bad finishing), the TV is old with not-so-good image quality, and both the "a la carte" restaurants were closed during our stay. Soon it could loose the 5-Star rating hotel if changes are not made.

Great place to stay; clean, safe, beautiful views of the bay of Samana, excellent staff, and food/drink options were great. More of a quiet getaway with a loved one…if you’re looking for high energy party type vacation: not for you.

I recently stayed at the Grand Bahia Principe Samana and I must say, the experience was fantastic! The staff were incredibly friendly and attentive, making us feel welcome throughout our stay. The hotel boasts one of the most spectacular beaches we've ever visited, with stunning views and crystal-clear waters. Without a doubt, we would love to return and stay here again!

Amazing stay