My husband and I stayed in the Samsara Villa for the night and we are very disappointed with the state of our stay. We booked one of the bungalow rooms and upon check in we found out that the room assigned to us was directly in front of the check-in desk. It doesn’t look appealing/nice at all and there isn’t much privacy in that area, so I asked if we could get an upgrade. The receptionist, who tries hard, but always very distracted took a long time to confirm that yes an upgrade to a villa is available - despite claiming that it’s all fully booked, but I showed on booking platforms online that they aren’t- and that we are to pay IDR 686,000 for an upgrade. We took the Samsara room as we had a glimpse and thought it looks briefly nice - however once we’ve actually checked in we immediately noticed that the whole joglo felt very rundown. It was very hot and musty and the floor was unclean. There is also no hot water in both the shower and the bath tub, and the bath tub has foul smelling scum in it. Despite there being two ACs in the room, air circulation was still very bad and the room ended up being still hot. Throughout the whole day we found all the pool chairs (there were only a few) to be occupied by other guests. There were spaces for more pool chairs so we couldn’t understand why there were so few - this meant we couldn’t enjoy the pool. I can’t recommend this hotel to anyone.