I really disappointed of this hotel, first the photos on this app and reality is totally different places, (photos much nicer, reality so much dirty) and have found 3 cockroaches under the bed, and the AC full of dust, and some bugs coming out from the AC (not big bugs, but small bugs yellow color keep flying around really small) and I wonder if under the bed so many small creatures things because when I arrived I start lay on the bed after ignoring those things in my mind and after few minutes I feel all of my body itchy from toe to neck. It was really terrified experience even its affordable is not worthy from hygiene things. And the second day the cleaner come to my room 3206, we were not ready because It was really long journey for me to drive almost 12 hours from saigon to nha trang (holidays), after the cleaning team come to my room I told her “no need to clean now, just give me mineral water and 2 towels” after around 2pm I ask the person who in charges in this hotel, to clean the trash because we order food from outside so have many trash in the room, and she told us “the cleaner went home already, so can not clean” so she means she want the room even dirtier. In my mind (no wonder have many bugs and cockroaches) so conclusion 1. Photo and reality (disappointing) 2. Affordable price without hygiene is not worth at all (supposed called motel 1star) 3. Terrible service 4. The environment of this “apartment” is not healthy (people shouting all night) 5. Attitude of the staff need to improve (have me ultimatum “if you can not come, we will close the office” hello?!!?!?! I’m customers I can come anytime and in this app didn’t put any checking time rules 6. If you thing about hygiene better not to stay here 7. Agent rating with this “hotel” need to reconsider again 8. Affordable price but not comfortable at all 9. The floor in bedroom corners are mossy 10. COCKROACHES under the bed 11. First time and never come back. 12. Traveloka Supposed to recheck again photos and reality which is make the traveloka “quality” doubted by all the user this app