No refrigerator, no microwave, no pictures on the wall . No comfortable chair to sit in, had a gift basket of expired chips. Requested handicap accessible, but because I had a dog I wasn’t able to get that room. Had to carry my luggage up two flights of stairs. They had to find a remote and a cable box so I could watch tv. No chain for the door, no key cards only a key.. front desk is located inside a pharmacy and is not available in evenings or mornings.