Overall Ratings & Reviews Riad Sapphire and Spa

Staff were exceptionally good- from the cleaning staff who kept it immaculate, chefs and waiting staff who provided excellent and beautifully presented food and finally out two hosts who were helpful, courteous and attentive- highly recommend

I had a great stay! The Riad was lovely with great staff that demonstrated excellent hospitality.

Riad Sapphire and Spa Located away from the hustle and bustle of the Medina in one of the side streets. A lovely way to experience local hospitality. A nice, very clean and spacious environment, with great staff at all levels who were always ready to please. Fantastic for lone female travellers where personal security is made a priority. The inclusive breakfast is really substantial and even though a small establishment, freshly cooked lunch and delicious evening meals are available to order. The luxury of an in-house Hammam and Massage facility meant I did not have to travel far to experience some self indulgence. My thanks to Driss and his team for making my stay here a safe and pleasant one 🙏 Highly recommended!

The only reason I gave this beautiful Riad a 4 star was because of the location other wise, a fantastic place to stay. Hosts and staff very friendly and the breakfast wonderful.

Friendly host, nice and clean room. Pretty riad. Walkable to the YSL musee in about 20min+, AC is cool enough, although the bath sink was not draining well but overall we are quite happy with our stay. Recommended!

Stayed 6 nights at the Riad for our Marrakech trip; no regret at all as location is convenient; near the popular pick-up point for all tours/trips arranged. Riad is cosy with a roof terrace & pool.One can really experience what a riad is. Drizz is really helpful and provide very comprehensive information about the areas/attractions. A very gentle and courteous gentleman that you could hardly encounter at service industry these days. Abdo has been helpful while Drizz was not around also. Breakfast served everyday; of which were healthy and rich. Lady staff are cheerful and courteous; always extend assistance whenever needed. Highly recommended for any tourist to Marrakech ! p.s. Drizz was very sick when we checked out; hope he could recover swiftly. Regards/Sarah

An unforgettable stay! From the moment we arrived, Driss, the hotel manager, made us feel like VIPs. The hotel's amenities were top-notch, from the tranquil courtyard to the rooftop terrace with panoramic views. The breakfast was also really good, showcasing local flavors with flair. Plus, the location was perfect, close to all the attractions yet nestled in a tranquil neighborhood. Highly recommend this hotel!

This property is the worst! They never consider that the customer medical emergency that we had to cancel prior to arrival but didnt want to refund the money you paid because they said its already booked even with hospital and doctor’s certificate. Absolute scam and greed. Considering expensive rate per night. There are better Riads around for sure and not as greedy as this property.

Very happy with our stay at Sapphire Riad,the property itself is lovely. Quiet, clean and an oasis of calm after the chaos of the Medina. No more than 25 minutes by taxi from the airport and at the north west side of the Medina,within walking distance to all the major sights but we did get a taxi back to the Riad from the Fnar square on one occasion as it was very hot. Taxis are cheap-if you haggle! We were greeted by the wonderful Abdo who served us Mint tea and delicious cake on arrival and throughout our stay was always on hand,along with his colleague, to assist in any way he could, including ringing a local restaurant to book a reservation. Nothing was too much trouble. The bedroom was lovely and spacious with a walk-in shower and very efficient air-con, there is a small plunge pool and several delightful quiet public areas to sit and also a roof top terrace to sit in the sun if preferable. Breakfast was particularly impressive, beautifully presented with a huge array of delicious savoury and sweet items which varied everyday (the chocolate cake was particularly good!) all served by the delightful staff. We would not hesitate to stay at this Riad again and highly recommend

A superb stay at the Road Sapphire. Special mention to Chris who was an incredible host. Absolutely nothing was too much trouble for him! They fixed my mother in laws uncomfortable trainers and sourced me safety pins for a flappy dress. Amazing service all round!

Abdo and his staff were amazing. They greet you at the taxi stand and walk you 4 minutes through the maze to the Riad. It was so authentic though. The Riad is beautiful and well maintained. They treat you to tea and cake upon arrival. The meals were delicious. The Hammam Bath is not to be missed. I have no complaints.

An excellent riad, calm and quiet, in a great location. Abdo and Driis who run it are both very helpful, with well organised airport transfers, directions around Marrakech etc. The riad is absolutely clean throughout, very well cared for by them and the other staff. We had the delicious breakfast on the roof space/terrace where you can also relax in the shade with a cold drink. The hour massage in the spa room was excellent.

Property was beautiful, peaceful, clean, well decorated, spacious

We were greeted by staff to escort us to Riad. Made us feel welcome, safe and helped us with everything. The complimentary breakfast was amazing!! Definitely recommend this property!!

Was a lovely Riad in the center of the Medina. The staff were so friendly and lovely, I cannot put into words, so friendly and welcoming and very helpful. The workers just made the experience. The room was lovely and clean and very big the only down side was I couldn’t get the shower onto a perfect temperature but that was probably just me😂overall lovely Riad and lovely people. Highly recommend :)) xx

The Riad was perfect! We loved our room - they were really clean and spacious! The details put into decorating the Riad are impeccable. The breakfast was awesome as well and customized to our taste for no additional cost. Abdullah was very responsive and made our stay amazing! We didn't have much of a plan coming into Marrakech and he helped us with every part of our stay. Very honest and genuine staff, made our stay great!

The Riad staff is exceptionally friendly and helpful. We felt extremely well taken care of. It was a pleasure to stay there. It is also an experience to stay in a Riad compared to Hotel. After the initial surprise to get there from the Taxi drop off at Sidi Ben Slimane (ask them to pick you up - best option or, if you are a seasoned traveler follow the sign to Dar Zellij, ask along the way, then just before take a left then 25m or so is a foot with the name plate) the Medina becomes familiar to you and people start recognizing you and are dry kind. Do not try to find your way from the other side - really tough. Again, the staff is very helpful and will guide you whenever you need it. Breakfast really good and they vary the menu ever day. The ambiance is welcoming and nice.Good smell as well. The bed we had was very comfortable and we slept well until late every morning. In summary, we can recommend the place whole heartedly and point out the staff as exceptional.

the most relaxing experience, felt like we were staying at home. Abdul really really looked after us

Staff extremely helpful. Place very quiet. Overall a great experience.

What a find! A beautiful riad in the perfect location to explore this amazing city. The hospitality of all the staff ensured that we had a wonderful week exploring and discovering the delights of the city and the Atlas Mountains. From the moment we were collected we knew we were going to enjoy our first trip to Marrakech. The riad‘a kitchen produced a delicious range of traditional Moroccan dishes; the breakfast certainly set us up for the day! Our room was delightful as were the sitting areas, both in the cool courtyard area and the roof terrace, with everywhere exceptionally clean. If you’re looking for somewhere to stay in Marrakech I can definitely recommend the Riad Sapphire.