Unfortunately the address on hotels.com is wrong, that made it a nightmare to find after seven hour bus trip. It listed Santiago Cusco, but it's actually in Koripata Cusco , it's seedy area of Cusco, with a fair walk to the centre of town. The lady claimed not to know of our booking, those I could see it written down in her account book, and unfortunately I hadn,t received conformation from hotels.com at that time, so was charged 25 sol more than quoted.