The hotel works extremely discredited and has inconsistent information! First: I need to issue a VAT bill. Before booking, please notify me of the contract and add 8% of the total amount. When checking out, I will definitely take 10%. I was ok, when I received the bill, it said 8%. In addition, the payment prices on the app, paper bill and VAT bill are completely different! Called to refund and ask for information but the hotel just made a promise and then kept silent, until now I still haven't received an explanation. Monday: when checking out, someone came up to check the room, and after checking there was nothing, they paid. 2 days later, my friends called to say the bed sheets had burn marks and asked me to compensate them. While it's been 2 nights? Really uncomfortable with the hotel's way of working and communicating, it feels like cheating and intentionally taking money from customers. Everyone should consider when booking a room here