Check in date: 31/03/2025
Check out date: 01/04/2025
Number of rooms booked: 02
Really not satisfied with the room. Compared to the amount of money spent on the room quality, there is none. Very disappointed. Nearly 2 million for a room but received towels, swimming towels are all torn. Even the resort uses old towels to clean the floor. The white towels to use are also as old as the towels on the floor. What if they wash the wrong towels or take the wrong towels from the guests and the floor towels? Because they are almost all torn and old.
The room is nearly 2 million but there is no dressing table 😳 Standing in the bathroom to do makeup makes your legs tired and the mirror in the bathroom is very high 😣 Standing for a long time is very tiring and difficult to do makeup and skincare. Especially for pregnant guests like me, it will be very inconvenient because you have to reach up to see the mirror. In the room, apart from the bathroom mirror, there is no standing mirror to check clothes or sit down to do makeup.
Right in front of my room, there is a chair to look out at the swimming pool. I saw that the tile on top was about to fall off, and this picture is on my brother's phone. If the resort needs it, I will provide more evidence later. I feel it is very dangerous for families with small children. If the tile falls off, it will be very stressful.
In addition, the bathroom door is not maintained. The tempered glass is about to come off the hinges without anyone knowing how to fix it. In general, it is very dangerous for families with small children. (I also recorded a clip but there is no place to upload it here)
I hope to receive feedback from the resort about the unfortunate experiences I encountered during my vacation.