Hotel Tonancalli

Explore Hotel Tonancalli
7,4
Pleasant
From 156 reviews
Cleanliness

8,0

Room Comfort

7,8

Service and Facilites

7,2

Traveler Reviews Hotel Tonancalli

Number of reviews per page
20
40
Top reviews
Sergio
6,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Walkable
Kathleen
8,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

We were the only people staying there some nights, so very quiet. Owner and employees only spoke Spanish so unable to ask about things to do or highlights. Breakfast only on the weekends. We asked to use the kitchen, refrigerator or microwave to make our owk breakfast but the answer was no.
ANTHONY
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I loved the old rustic feel of the room and the property in general. The rooms was beautiful and large. We also loved the amazing breakfast served when we were there. Large portions, delicious and great service. We also got to meet the owner, and she was a delight to speak with. I highly recommend this hotel!
Paulina
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

No está muy limpio, el staff no es amigable.
Denisse
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Las fotos son mucho más bonitas de lo que está el hotel en realidad. La recámara estaba cómoda, sin embargo las cortinas no cerraban bien por lo que, a nosotros que nos gusta dormir en plena oscuridad, se nos dificultaba dormir. Los vidrios son muy delgados por lo que es fácil que se oiga lo que pasa afuera del cuarto. No tiene estacionamiento, por lo que hay que ir a dejar el auto a un lugar en donde cobran 220 pesos diarios.
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Patricia
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Verify the location of the room in the building: some have better view than others, ours with balcony was very noisy during weekends. Others get sunny sunset that is amazing.
Wilfrido
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

I didn’t like anything about my stay or the staff or the facility.
Ricardo
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Perfectly located. Clean and nicely decorated . Very friendly staff. Quite noisy during weekend nights but worth the balcony option overlooking the street.
Sandra
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

The website says that the price includes breakfast. It does not. There is a restaurant in the hotel that was never open the whole time we were there. The lady who checked us in seemed to be bothered that we had actually shown up since the room was pre paid. She did not want to offer extra towels. She said the front door closes at 10 PM and we would not be allowed back in the hotel if we arrived after 10 PM, even though the watch man said there is someone willing to open up for guests 24 hours a day. There was plenty of hot water which was nice after a long hike in the butterfly sanctuary.
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Maria
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

We have a very good experience, beautiful place to stay!!! It is a hotel in a very original magical town in Valle de Bravo.!!! Regresamos pronto?
michelle
icon-Business
Business
4,0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

The hotel is not in good conditions, the water in the room wasn’t working, the staff was not helpful at all in this matter and there was no hot water for the two night. TERRIBLE
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
6,0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

The breakfast was great The service there was no one that could help
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

The room has no view. Hardly gets any fresh air.
Anisa
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 289 week(s) ago

Expedia Group verified review

Very lovely hotel. Quiet, and even amidst the pandemic, we found it clean and well taken care of. We seemed to be the only guests, but the town was still busy and there was a lot to see and do (and eat!). We booked the king size bed and found it to be comfortable and spacious, as well as the room, which had a great view. Overall, we enjoyed our stay and look to book here again.
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Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

they will treat you like family...but it helps if you know Spanish, the staff speaks very little English. Great place to stay!
Amelia
10,0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

This hotel is nicer than it looks in the photos, very pretty and lots of character. We were given the room in front with a balcony overlooking the street and I was concerned about noise at night, but it was quiet enough. The staff was very helpful and accommodating, they kept our bags after check out while we went on a butterfly tour. When we were here the restaurant was closed but there are lots of places to eat nearby. The town of Valle de Bravo is very pretty and we walked around, getting down to the lake in about 10 minutes. The cobblestone streets are a little rough, wear good shoes.
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juan
8,0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

It was sold as room and breakfast, that was not true; it comes with breakfast only during the week-end days. For three nights and 4 days we were the only guests in the hotel; it was spooky
Fili
8,0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

This is more like a Bed & Breakfast for people like us that want to stay in traditional hotels that represent part of the local Culture. Very clean, understaff, but enough if you are patient. Will definitely use it again if in the area.
Verified traveler
8,0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Attractive hotel reasonably priced.
Verified traveler
8,0
/10
Reviewed 507 week(s) ago

Hotels.com verified review

Really enjoyed my stay at this hotel. The staff was incredibly accommodating. Location was near tons of great restaurants and bars. The recommendations we received from the staff were great. All in all a great value in Valle.
Number of reviews per page
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