Overall Ratings & Reviews Xavier's Cottage

It was a cute vintage bunglow with 3 rooms. I really enjoyed the antique set up. The shower and furniture were so cute and antique. Customer services was amazing. Highly recommended!

Loved the quaint place, the staff & the food. The soap holder was full of rust & definitely not a plus point.

Room was damp and moldy I got sick management moved me to their other property No staff on duty most of the time Cannot be grated 4 stars more like 2

The accommodation suite is generously proportioned and a attendants were very helpful. The only issue that I had was this facility is being run as an adjunct to Jetwing St Andrews. The main hotel looks lovely and the dinning setting good. Buffet breakfast somewhat limited but service was great.

Super clean and comfortable rooms great service wish to be back soon

My niece and I took a world wind tour around this beautiful area of Sri Lanka. Our stay at The Jetwing Cottage was definitely a highlight. Ranjit was an amazing host. He had lovingly decorated the cottage with Christmas decorations he made himself. The cottage itself is like stepping back in time,, although outfitted with a comfortable bed and nice shower. We were treated to a lovely breakfast made to order in the dining room. I would definitely stay here again!

The Cottage is really pleasant. What made it for me is the use of St Andrew’s Hotel facilities up the road. It’s really delightful to have lunch and dinner at the hotel, not to mention a drink by the roaring fire. However I must say service was really good at The Cottage. It was a great stay.

Interesting cottage design. The only downside is the breakfast is serving very slow.

We stayed at this quaint 3 room cottage in the heart of Nuwara Eliya, clean cozy cottage. The place was spotless and had great wifi connection. It had a separate living room but the bathroom was small. Our room included breakfast which we had to walk about 5 minutes to there sister location the Jetwing St Andrews. Beautiful hotel, and great breakfast. We also had a great dinner at the same hotel. The staff was wonderful at both places. The only small complaint was at night we could hear dogs barking as the cottage is on a corner.

The one thing I have experienced while using expedia.com for my travel reservations is this stand-offish attitude from the hotel desk and it happened again but in a very negative way with this particular hotel. We were traveling for Christmas, there are five of us, two adults and three children. The reservation form for this hotel did not allow for three children, it claimed that there were too many children for the two rooms I was reserving, so I registered for one adult and one child in each room as well as one extra bed I thought in one of the rooms, but as it turned out it was for an extra person in each room. When mentioning this to the desk and asking them for some sort of gesture for the overpayment (I thought a free breakfast for the third kid) they refused in a very rude way referring to this reservation coming from expedia as second or third class. I thought the way he handled the situation was very unprofessional. I spent time calling expedia to ask for advice and they were very helpful with this situation. I do not understand why there is this negative attitude from hotels for making reservations through expedia, so many things are done on-line now, especially travel arrangements. This particular trip was to Sri Lanka but I have experienced this same attitude in Qatar, in the US and in Europe. The hotels should be grateful for expedia bringing us to their establishments, many of whom would be unknown without the help of the on-line booking site.

スタッフの対応は良く快適に過ごせました。 朝食は５分くらい歩きますが本館で取ることができました。

La chambre est propre et confortable. Le service et les repas sont impeccables. En revanche, l’hotel est situé proche d’une mosquée assez bruyante tout comme les rues adjacentes qui le sont aussi.

静かで落ち着きがありながら設備の整った素晴らしいホテルでした。紅茶の産地らしく部屋に用意された紅茶セットはティーバッグでなく本当の茶葉と茶こしがありました。朝食は歩いて5分の本館のビュッフェも利用出来、楽しめました。

房间非常不错，干净，有电暖气，服务很好，除了需要到很远的地方吃早餐外可以说是完美的，住了2晚还不想走。