8,0
Very Good
From 198 reviews
Cleanliness

8,2

Room Comfort

9,2

Service and Facilites

8,6

Traveler Reviews High Tor Hotel

Number of reviews per page
20
40
Top reviews
Peter
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Over het algemeen was het goed ,klein probleem met plug vh bad en in begin met de stroom omdat deze automatisch weer uitschakeld uit veiligheids oogpunt .verder wel erg vriendelijk en goed ontbijt over all toch wel een 8,5 op 10.
Christine
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room and good parking
Julie
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely room at the hotel. Good location for walking to Town or Matlock Bath. Parking good too. Would definitely return.
Janet
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice breakfast with a choice. You have to order by 10pm so make sure you do. Parking was good but go in the second entrance not the first, if coming from Matlock. Room was good. Bed was very very low but quite comfortable and very clean.
Nell
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It had what we needed and is in a good location.
Davey
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Got there early and walked past a young man on his phone. Rang the bell a couple of times, no one came. Found a washroom through the darkened restaurant, still no one showed up. Decided to go for a hike and check in later, passed the guy on his phone and asked him if he worked there, he said yes. Should have then asked him why he ignored us, but instead just made sure we could leave our car in the lot. Came back after our hike and checked in to a small warm room on the third floor. Room was clean but the windows were disgustingly dirty, so dirty you couldn’t see through them. Not worth the price.
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kerry
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very small bathroom very small arrived early to leave luggage in storage but took 10 mins to find someone no one was answering the phone numbers on the desk but when they did finally arrive they let us in our room early without early check in charge tv has a fire stick which is impossible to watch need to sign into everything but was very slow wifi was very bad so gave up apart from that the staff was friendly and the room was clean would go back but not in the same room
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Paul
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the staff were really helpful, the Indian restaurant was very good with tasty food
Jaz
2,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Parking got really busy after 7pm and struggled to find a spot. Stayed in a comfort room but the mattress felt like I was laying on a tarmac road. Air conditioning unit in the room didn’t work well. Shower had mould around the edges not kept well. Carpets had a lot of stains in room 3. Strong smell of curry as there is a curry house downstairs. Overall hygiene at the bar was not great - empty glasses on the bar.
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Steven
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing property and location, view from the room was amazing! Unfortunately the walk-in shower had mould and the shower heads were heavily limescaled
Lynn
icon-with Friends
with Friends
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent stay! Room was spacious and very clean. Staff very helpful and friendly. Would definitely stay again!
Stuart
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was just a one night stop over for us. Location was good, good value for money. Room was clean and had all we needed. There was a restaurant on site and breakfast was available however we never ate in it.
Kathryn
icon-with Partner
with Partner
4,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The restaurant excellent and the restaurant staff were lovely. We had a really great meal! However, the room wasn’t great. It’s quite basic, it could do with a deep clean and some TLC. Bathroom was modern, but again hadn’t been cleaned very well. When we arrived, it was a heatwave and the window had been left closed, making the room extremely hot and musty smelling. The smell seemed to linger for a while. The bed was comfortable enough. There’s a spotlight on the building all night which made it too bright for sleeping. I’d highly recommend the restaurant.
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Stuart
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Such a hot day we were pleased to have a fab and portable aircon too. Comfortable bed helpful staff. 29mins walk into Matlock Bath very easy.. Great stay
Deborah
icon-with Partner
with Partner
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We walked into our room for my birthday get away to a room that hadn't yet been serviced & fake tan all over the pillows, ugh. When we did finally get in there were lots of cobwebs, floor needed a good hoover. Needed a deep clean. That said the room itself was very big. Beautiful decor, very large bath, but no tissues. We had a curry in their restaurant but it wasn't for me. Husband enjoyed his.
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Lynn
4,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was very nice
Steven
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We'll beyond expectations .Fabulous clean modern rooms. First class bedding and huge soft towels. Perfect position half way between matlock Bath and matlock. Just park and walk. Very scenic. Staff absolutely Amazing. Full English delicious for 12.99 each . Really is a beautiful hotel and at a beautiful position and such a reasonable price. Many thanks for making our stay a very memorable one. Definitely be back and looking forward to dining in you're beautiful indian restaurant xx
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Verified traveler
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6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed here for one night. Was given the Honeymoon Suite which was amusing. Room was in roof of the hotel and was unbelievably hot, even with velux windows open. Was given 2 fans which didnt give out any airflow even though they were on full speed. Massive bath but nothing to put in it with the water. Room cooled down by about 2am. I'm sorry but breakfast was awful (scrambled egg that was white and sausages that were rubber). Bed was comfortable enough and staff were cheerful and helpful.
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Mary
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with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hostess at this property was so helpful and accommodating. It is located in a very beautiful area not too far from town. There is ample parking. Originally, we had a minor issue with our room. I reported it to the hostess. She graciously upgraded our room to a better one at no additional charge. The room we slept in was comfortable and clean. The bathroom was clean. The bed was very comfortable. Additionally, the hotel has a pretty good Indian restaurant. We had a delicious dinner there.
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Janet
icon-
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My stay was ok for one night. Unfortunately as I booked the last room available it was a suite & it was like a loft & there were stairs up to the room & two flights in the room which for me was too much. The staff were very pleasant & my breakfast was good.
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