Verified Traveler

Staycation

10,0

/10

Reviewed 3 day(s) ago

From the moment we arrived, we were greeted warmly. The facilities were all clean, from the rooms to the children's and adult pools, and the food was delicious and plentiful. I was very satisfied with my stay here, and I hope it stays like this forever. I'll definitely stay at Ibis again next time.

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P***t

Staycation

8,5

/10

Reviewed 1 week(s) ago

Good service, friendly and fast response.

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a***y

10,0

/10

Reviewed 2 week(s) ago

It's so comfortable... It's not like a hotel where you just sleep... The room is so luxurious

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R***l

Staycation

10,0

/10

Reviewed 8 week(s) ago

Overall very good. Thank you Ibis.

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N***y

10,0

/10

Reviewed 11 week(s) ago

I've stayed here twice, and overall it's good. If it wasn't, I wouldn't have come back, haha.

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Accommodation's Reply

19 Jun 2026

Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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Verified Traveler

Leisure

10,0

/10

Reviewed 11 week(s) ago

Clean rooms, very friendly staff service.

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Accommodation's Reply

11 Jun 2026

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L***y

10,0

/10

Reviewed 14 week(s) ago

Every time I go to Jakarta, I always stay here

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Accommodation's Reply

27 May 2026

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R***a

8,5

/10

Reviewed 15 week(s) ago

The pool area is pleasant, the receptionists and staff are also friendly and the service is good.

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1 people find it helpful

Accommodation's Reply

18 May 2026

Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team, including any comments about our breakfast, with the relevant department. We are confident that this feedback will motivate all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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Verified Traveler

10,0

/10

Reviewed 15 week(s) ago

Everything is good and the service is friendly

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Accommodation's Reply

18 May 2026

Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team, including any comments about our breakfast, with the relevant department. We are confident that this feedback will motivate all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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H***o

10,0

/10

Reviewed 15 week(s) ago

Really recommended to stay in a budgeted hotel, the staffs are very helpful and friendly🙏😍🤩😂

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Accommodation's Reply

18 May 2026

Dear Our Valued Guest, Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Ralahalu. Asst. Front Office Manager

I Gede A. B. S.

Staycation

8,4

/10

Reviewed 17 week(s) ago

The food in the restaurant is not very varied, especially the coffee choices.

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Accommodation's Reply

08 May 2026

Dear Mr./Ms. I gede A. B. S., Sincerely yours from ibis Styles Jakarta Sunter Hotel! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team, including forwarding your comments about the breakfast to the relevant department. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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P***a

Staycation

8,5

/10

Reviewed 21 week(s) ago

This hotel offers an affordable price with good value for money. The check-in process is quick and hassle-free, which is especially convenient after a long journey. The location is quite strategic, with easy access to various public facilities such as restaurants and key areas. The room is standard—not luxurious, but comfortable enough for a pleasant stay. In terms of cleanliness, it is well-maintained, making the overall experience enjoyable. Overall, this hotel is highly recommended for those looking for a budget-friendly stay with a strategic location and efficient service.

1 people find it helpful

Accommodation's Reply

08 May 2026

Dear Valued Guest, Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Ralahalu Asst. Front Office Manager

Fransisca S.

10,0

/10

Reviewed 22 week(s) ago

Friendly staff, very comfortable place, cold AC, clean, tidy room, there is a balcony, I am very comfortable, all the food is delicious, love ❤️

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Accommodation's Reply

25 Mar 2026

Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We are pleased to know that you have had a wonderful experience every time you stay with us. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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Fransisca S.

Leisure

10,0

/10

Reviewed 22 week(s) ago

The staff is friendly, clean, very comfortable for resting when tired from a long journey

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Accommodation's Reply

25 Mar 2026

Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. I am glad to know that you have always had a wonderful experience with us. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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A***a

Business

10,0

/10

Reviewed 23 week(s) ago

It fits perfectly and is very comfortable

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Accommodation's Reply

25 Mar 2026

Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We are pleased to know that you have had a wonderful experience every time you stay with us. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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R***y

10,0

/10

Reviewed 25 week(s) ago

Good facilities, good location, and friendly staff.

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Accommodation's Reply

12 Mar 2026

Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We are pleased to know that you have had a wonderful experience every time you stay with us. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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Verified Traveler

Business

6,9

/10

Reviewed 26 week(s) ago

The only complaint was the TV. After fiddling with it and reading the instructions, it was difficult to get the TV to work. After calling a technician, it turned out to be different from the instructions. It's surprising that a hotel of this class has such a complicated MATV system, and not many guests are able to handle it. With a slight change in the installation concept, technology now has many options. For guest convenience, press on, select a channel, and it's done.

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1 people find it helpful

Accommodation's Reply

28 Feb 2026

Dear Valued Guest, Warm greetings from ibis Styles Jakarta Sunter Hotel. Thank you for taking the time to share your experience at ibis Styles Jakarta Sunter Hotel. We regret that your experience did not meet your expectations. Please allow us to sincerely apologize. At ibis Styles Jakarta Sunter Hotel, we are committed to providing excellent service to all our guests, and your feedback is very important to us. We assure you that we have taken steps to address and prevent similar issues from occurring in the future. We appreciate you sharing your concerns with us, and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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Verified Traveler

Transit

10,0

/10

Reviewed 26 week(s) ago

Friendly hotel staff. Clean rooms. The restaurant is open 24 hours, and you can request food even in the middle of the night and have it delivered to your room. Quick access to Blue Bird taxis.

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Accommodation's Reply

24 Feb 2026

Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. I am glad to know that you have always had a wonderful experience with us. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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J***i

10,0

/10

Reviewed 27 week(s) ago

Nice and very neat. I hope it continues to get better.

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Accommodation's Reply

24 Feb 2026

Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. I am glad to know that you have always had a wonderful experience with us. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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marcelino l.

8,5

/10

Reviewed 27 week(s) ago

The hotel staff was very friendly. The rooms were clean and the breakfast was varied...🙏😊

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Accommodation's Reply

20 Feb 2026

Dear Mr. Marcelino L, Sincerely yours from ibis Styles Jakarta Sunter Hotel! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter Hotel. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager

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ibis Styles Jakarta Sunter

Overall Ratings & Reviews ibis Styles Jakarta Sunter

8,6

8,5

8,3

8,5

8,5

Traveler Reviews ibis Styles Jakarta Sunter