Overall Ratings & Reviews Crown Hotel

Degraded hotels are not renovated or repaired. There are many problems with the equipment

Very well, except without phone charger

Great cool holiday, sea view corner room, very airy without resorting to air conditioning, except for too simple breakfast not many dishes, the rest are good. The price is very reasonable for the 3-sided corner view

The hotel is too shabby. I am very unhappy to pay 1.8 million for a VIP room without beds being cleaned. Bad WC. Full of rooms. Very bad

The food is not good, the hotel is not worth the price: the refrigerator is not cold, no tolet faucet, the rain has no extra protection, no stopping, noisy because the other room speaks the room is still clear.

I checkin at 9pm. Book a king bed but they are about to let me have a twin bed room. After that, they proposed to make 2 beds for 1, but when they were very uncomfortable. When you finish the bed, you have to go to work to get a place near the old bed. The old air conditioner sounded all night making me awake all the time. - hotel location is quite far from sunworl. The location and the image on the page are facing or wrong. Room is quite old. Wc does not have a spray hose. The electricity in the room has two dark sleeping shadows. Convex screen TV from napoleon period. Can't see anything. Weak WIFI. Bad breakfast

The staff was impolite, the guests entered the staff and squeezed their legs on the chairs, the guests opened the door. Reception is irresponsible. No enthusiasm for visitors to check in is not known today such guests. Do not prepare the right room as guests booked. We booked deluxe sea view and set up honeymooon but did not prepare our room. Then also put up guests to VIP room but actually the room is just dirty so long that there is no person to clean. There was also no instruction in how to call the receptionist or anything. TV does not watch. Dirty bath. Without calling the receptionist. Perhaps not from the 16th floor down just to call the receptionist to check. The breakfast is both small and bad. At the check-out, there was no reception, and went to breakfast in the guest dining room. There must be a caller. Ask the guest to wait for the checker to complete the check-in, so don't bring the ID to the guest and call the guest sitting at the waiting table to the reception to pick up. Have traveled many places, have been in many places but no place is as bad as this place. Moreover this time I went to Honeymoon. Bad . Never come back again

Serving enthusiastic clean rooms

Forgotten identity card 😭 nice hotel, clean, delicious food

The toilet has no spray. The bath does not have a plug, so it cannot be soaked. Employees are not enthusiastic, laugh less ...

Very hot and staff unfriendly

The hotel is polite, but it should be noted that the staff at the cafeteria, my family many babies down at 8am was upset.

Staff not friendly. When the receptionist told the room double bed room, my husband responded that he had made a reservation and paid long ago and then why ... the staff will accept the double room assignment. Other times I ask for information, yes, no friendly ... Wifi available but not accessible.

Good absence near many places to play. Convenient travel

Too dirty, not come back for a second time

Breakfast buffet is not rich, less food, not delicious. Location a bit far from the center. Service is not good

Everything is great. There is a glass overlooking the sea to hear the filter pile filter pile. The sound insulation between rooms is not good. The night is listening to anyone who thinks outside, while on the 12th floor

Clean. Room is quite small. Far from Ha Long swimming beach.

Difficult to check-in. Good hotel service, good breakfast, convenient location for Bai Chay new beach. Staff gentle. However, the room is narrow for a family of 2 adults and 2 children.