Excellent hotel, ambience and perfect room. The best time always is in Tikri restaurant. Chef Johny Debre is very courteous and having breakfast with his offering is an experience.

Terrible service staff . No o e to help woth lugagaes at check in All night the next door customer had left food tray and no one cleaned it until 12 noon the next day . The whole corridor was smelly all mor ing untill noon. The front reception staff are all new stude ts who have a basic knowledge of system . It takes the. 30 mins to check in each client. Same during che kout. I chd kend in and the front desk staff said my room was laid and no need for th3 card as per the booking

Took a while to allocate the room

Was nice to be there. But overalls it was pleasant. Only transport wise not too good accessibility.

I love walking to the 24 hour open food court just outside the terminal 1 and enjoying a good selection of street food in a clean setting. The breakfast area is open and grand.

All good

Near to T1 airport. Taj lounge is nice meeting room has airport view. Nice rooms and very helpful staff

We love the Taj hotels. No other can compare.

The airport was steps away from terminal T1 which was very convenient. The hotel was beautiful and the staff were very friendly. We got upgraded to a suite because of the double bed room being close to a smoking zone. The restaurant options and food were also very good. My children loved the hotel and the hotel room and want to come back here. Overall a wonderful stay and I would love to come back here again.

Super

The water stopper for the tub didn’t work for us so were unable to enjoy the bath.

Did not use the Jym, otherwise all over stay was good

Airport shutte was punctual, breakfast deicious, staff everywhere fantastic. I love this place.

I don’t like the location as too much traffic and when I called Uber, the Uber drivers gets confused and they go to Terminal 1, Mumbai to pick up rather than Taj Santacruz EVEN THOUGH I put pick up location as Taj Santacruz. Also, the WiFi at this Taj is terrible and disconnects every 30 seconds!! I have stayed only at Taj while traveling to Mumbai and have stayed at The Taj palace hotel in Colaba and also at Taj LandsEnd in Bandra and both properties are awesome. I will not stay at Taj Santacruz again ever. Very mediocre experience which I don’t expect from Taj hotels.

The spa was relaxing and the Hair Salon was good.

I found the hotel was very clean and the staff were very helpful and accommodating. WiFi was very good overall . The was very clean . The chefs in the Tirqi restaurant were amazing and happy to accommodate my dietary needs.

Friendly staff

Entire staff is very friendly and service oriented. Saismriti at rexeption helped us from quick check-in to walking to our room. All above my expectation.

Everything was excellent

for a quality and money they charge at hotel like taj great care should be taken so that visitors do not get food poisioning. i will be taking this forward