From the moment we stepped into the lobby, we felt "taken care of"! One desk agent came over and asked if he could help with our heavy luggage. Moved it onto a trolley. The other offered us a glass of Cava. Checked in, after Alex(?) explained safety tips and surrounding neighborhood. Basically a very nice and "safe" area. Usual precautions, but not a crime ridden area. Then explored the quirky and beautiful "library" lobby. There was a very interesting 50's style metal robot collection on display, along with all the books, comfortable seating, and cute nooks for private conversation or reading. Went to immaculate room, where luggage safely placed. Beautifully tiled bathroom, with plush robes and slippers. Toothbrush and toothpaste provided if you forgot, and, of course wonderfully scented soap and shampoo. The rooftop bar with lovely view and delightful menu. Very generous portions and cocktails. I loved my stay! I will be back. Thank you everyone!!