La Quinta Inn & Suites by Wyndham Odessa N. - Sienna Tower

Explore La Quinta Inn & Suites by Wyndham Odessa N. - Sienna Tower
8,4
Very Good
From 555 reviews
Cleanliness

8,6

Room Comfort

8,8

Service and Facilites

8,6

Traveler Reviews La Quinta Inn & Suites by Wyndham Odessa N. - Sienna Tower

Number of reviews per page
20
40
Top reviews
Monica
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Potatoes atent the tue best.
Kelly
icon-Business
Business
2,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

CUSTOMER SERVICE IS BAD.
Lilli
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Our stay was great!!
Sagid
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice
Sagid
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice
Sagid
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice
Michelle
icon-Business and Leisure Family
Business and Leisure Family
2,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was by far our worst experience at a LaQuinta. Upon arrival both elevators were out of order. We booked two rooms, opened the door to one of our rooms and was greeted by construction equipment in the room and the room was clearly under maintenance. We were moved to two new rooms. Our king room had a tub shower. The water did not drain properly so when we took showers we would end up standing in 4 inches of water because it would take about 30 minutes for the water to drain. In our double room we returned one afternoon to find ants all over one of our suitcases. This was a very disappointing experience. The only bright spot was the front desk staff. The front desk staff were very pleasant, accommodating and professional. I give the front desk staff 5 stars, but sadly despite the property being fairly new it needs a lot of maintenance help.
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John
icon-Business
Business
2,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

There was not enough water coming out of the shower for me to use. Also it was only cold water. The towels were paper thin. It would be more useful it they just gave me a paper towel roll. My room was next to ice machine, which was VERY LOUD every time someone would get ice.
Doris
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The front clerk to help was great and really nice and professional. Our second night there was a belligerent guest in i'll wait down from us. The man was cursing and talking loud, slamming doors through the hallway at one o'clock in the morning. This is so disrespectful & a disturbance. I called the front desk and made a complaint. However, he started back doing the same thing again moments later. At this point he should have been asked to leave. Again this is disrespectful and unacceptable for other guests who are trying to rest.
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Kiho
icon-Business and Leisure Family
Business and Leisure Family
2,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The cleaning condition was very poor. In particular, the floor and bathroom were very dirty. I would not go there again and would not recommend it.
Christopher
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not too shabby.
Nicole
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Warning!!! If you’re in a wheelchair, or handicapped, please stay away!! Our room was on the very end of the hall; the absolute opposite side of the hotel of the elevators. So to have a child with cerebral palsy walk that length was out of the question. The room was in a terrible state, from the ac wall gauge not working, the fibers of the carpet coming up a few inches and getting stuck in wheels, to the rusty screw sticking out of the bathroom floor in between the toilet and bath, the shower curtain having holes and stains all over it, to the beds dipping and the pillows being paper thin. Now to the cleanliness of the property…the outside is covered in bird nests and poop, the elevator sounds like it’s about to break and is covered with sticky stuff on the walls and floors, the sheets and towels had hair all over them. It’s like the people that work here just don’t care and don’t understand that they’re in the hospitality industry.
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Ruben
8,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Average
Ruben
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent
Lori
icon-Business
Business
10,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The overall stay was great. The customer service at the front desk was awesome. They were polite, and made sure that my reservations were correct! Amanda, Rebecca, Karla were phenomenal. They took care of my staff and my team!
Renee
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

One night trip would stay again
Tim
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The desk staf was very good. The rooms were dirty, the shower had not been cleaned and there was used soap in it. The pillow cases had blood on them and the bed had hair in it. It was made but dirty.
Jordan
icon-Business
Business
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Friendly staff and good breakfast.
Heber
8,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nice place
Marallys
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Dirty rooms.
Number of reviews per page
20
40