Overall Ratings & Reviews Slow Suites Luchana

Really enjoyed our stay. Power outage across Madrid and staff on site carried my 20kg suitcase 5 storeys to the apartment. Also was so understanding when we made error with check out. Phone support was excellent too. Highly recommend 😀

Only negative part is the virtual front desk. Other than that place is good

Do NOT book at this venue. Management is completely disorganized. We ended up standing in the cold and rain while being told that we had not paid for our reservation. Ended up checking into another hotel across the street.

Huge space and great location

The apartment had everything you could need and was in a great location. The sound proofed windows were wonderful and allowed us the quiet we needed! So much space if you need it! The only critique I have is that the washer/dryer is not great, didn’t wash the clothes thoroughly and the dryer took 3 cycles to dry the small load I did.

Great experience! Will stay here again when I return to Madrid. Very centrally located and clean. Felt very secure as well.

Convenient, appliances worked, digital makes is easy

Communication and access was just as described. Accommodations were quiet and safe area on Luchana. Only small concern is you should put a label on the door to the street level flat to match the reference provided in the check in email.

This property is clean, walking distance to the center, nice neighborhood, it has AC, washer machine. The dryer does not work fast as it is part of the washer. Nice cafeterias around. Madrid is not clean. Garbages on the street everywhere

Clean spacious apartment very conveniently located.

Property was clean

This was a very neat & clean property, very central & having very good connectivity. The 3pm check in policy was a bit rigid especially when we reached the property by 130pm. Overall will come back to stay would rate our experience a 10 on 10- perfect!!

Classic European flats. It was like being at home. The neighborhood was great on Luchana. Grocery store and everything.

Great walking and dining area. Easy access to Bilbao metro, buses and short walks to Mercado San Ildefonso.

The place is beautiful , clean and spacious . Also great location !

Everything was perfect

This was very convenient and virtual check in was seamless! The lodging was very spacious and great given the value!

Okay but too small

Location good, condition as expected for price range. Call center hard to reach need to call 5-6 times

Great location. Wonderful restaurants right out the main door. Be aware that emails from the property go to junk mail. We almost missed the check-in passport requirements. We really enjoyed our stay. Loved the AC units on both floors.