Cool hotel steeped in history and my room was huge and good. Hotel looks a bit jaded in places but really doesn't distract from fact it's a good place at a good price

Stayed for 4 nights midweek in June 2026 during the heat wave. Thought the room was lovely, spacious, top floor sea view, triple room. Could have done with air-conditioning for sure - they might need to consider this if our climate is going to get hotter! The wi-fi didn't work for me; not my phone's fault I believe, as it worked in all other venues I visited. This might be a problem for some but I had my book and the tv to keep me occupied when needed. The bath could do with a grab rail for those of us getting older and a slip mat. The shower over the bath, which ran off the taps, was tricky to get to the desirable temperature every time. Breakfast is buffet style, plenty of choice really, only £7.50 which is a bargain! The hotel could do with a small smoking area and an outside space but I guess the small parking area is more important to them. We found it easy enough to find a space to park within a few yards. Maybe not so in peak season.

Beautiful historical building but just a shame not really clean. Tired and had paint peeling off walls. For the price fair but if I hadn’t have had discount from hotels.com wouldn’t have been happy.

Great stay food was excellent and reasonable Room and bed very nice and clean The hotel needs a bit of TLC and re-dec in places but all in all a great experience

Staff were very friendly and helpful. The hotel was very tired. Furniture was worn and dirty. Front revolving door was so dirty your fingers would slip on the handrail and your reflection in the dirty glass window was blurry. The tablecloths in the diningroom had sun spots and green stains. You can tell the management was investing in the exterior with fresh paint but the interior needed excessive work

All good? Excellent location

Great place to stay in Hastings/St. Leonards-on-Sea. Magnificent grand hotel, spacious rooms and a lot of old-world luster. Plus, right on the bus lines to Margate Beach, Hastings Old Town and the rest. We would definitely stay again!

We had a wonderful stay. Every member of staff we met was super helpful and couldn’t do enough for us. The room was great with a fantastic view of the sea. Breakfast was really nice and great view of the sea also We would stay again, no hesitation!

Friendly staff, well-kept traditional hotel, and great sea views.

Hotel was ok, clean enough but needs updating. Hot water was very intermittent, I was told it needs to run for 15 mins before getting warm, but I ran it for much longer than that and still had to have cold showers every morning. Breakfast was overpriced for what it was. Great location and friendly staff.

Needs updating very tired especially the bathroom lots of hot water Bed comfy clean bedding Staff friendly Didn’t have breakfast didn’t look very appetising

This property desperately needs a refurbishment! Paintwork is awful. Surface cleaning is ok but it needs a deep clean. Such a small shower. Its just an attachment shower and very difficult to use effectively. The carpet had cigarette burns on it which shows how old it is. Avoid!!

Ideally situated for our weekend away. Friendly staff. Clean room. Dinner & breakfast very good.

lovely clean room and helpful staff . Worth noting that there is currently scaffolding on the front of the hotel - it was not good value to pay the extra for a seaview room only to look at scaffolding !

Good plentiful breakfast , lovely large room, perfect view

Pets friendly, hardly. The breakfast was ok. But to be honest you wait it

Sold me a sea view which was completely obscured by scaffolding

Nice greeting from the gentleman at Reception. Overall the hotel is rather tired but it was perfect for our overnight stay._

Poor all round

Typical old English coastal hotel in need of renovation upstairs. Comfortable and not expensive for a sea view.