9,4
Exceptional
From 704 reviews
Cleanliness

9,6

Room Comfort

9,6

Service and Facilites

9,6

Traveler Reviews GreyFriars

Number of reviews per page
20
40
Top reviews
christine
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As usual my stay was wonderful The staff cannot do enough for you Standards in all areas are very high! This is what keeps me returning…on that note, I’m wondering if there could be some kind of reward , ie a free dinner, or returning guests?!
Ann
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

What an amazing hotel, we had a two day stay in the Venetian Suite, a lovely room. Greyfriars is a beautiful hotel with a chilled vibe. On our second night, (after our wedding) we walked in and the staff had filled the suite with rose petals and some lovely chocolates. We live around 30 minutes away but will be staying again for a date night or two 😉
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Alistair
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

we had a leaky toilet which caused us to lose one night's sleep...it would not stop despite me trying to rectify the problem. bad news which spoilt our stay.
paul
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, courteous staff, good parking Breakfast was good, however noticed Weetabix packets, I was served over a month out of date, waitress apologised. Hopefully just human error, no repercussions so far
Anthony
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice place to stay
Sian
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Parking felt incredibly safe with Gated entrance, staff were amenable and friendly, nothing was too much trouble. Cocktails were fantastic. Breakfast was fresh and tasty. We look forward to returning
Heidi
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy parkinb and secure. Friendly and welcoming staff
James
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Quality stay staff couldn’t do enough especially Blake and Liam 👌👌🙏
Lee
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed for a couple of nights as a birthday treat. lovely friendly staff who went above and beyond, nothing was to much trouble. The room was amazing had everything we needed, and very clean. no complaints from us would recommend to anyone who wants a quiet lovely hotel
Chris
icon-
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, super staff, great breakfast and free secure parking
Roger
icon-with Partner
with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

An excellent experience. Friendly staff excellent food easy parking. Our suite was spacious with a large bathroom and a dressing room.
Marlon
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent all round
Thomas
icon-with Partner
with Partner
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Free on site parking We haf a free room upgrade Location in town center Breakfast fantastic
Maria
icon-with Friends
with Friends
6,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Firstly, the parking is very secure and free. The room was clean, but the coffee machine made lukewarm drinks and the base of the taps need a deep clean. The double bed was the smallest I've ever seen unless I wanted to pay hundreds more. Breakfast wasn't good, the scrambled egg was smothered in butter and salt, the bacon was dry and overcooked and the toast was cold and dry, dirty napkin and customers were asking for things like baked beans, coffeess etc and they were getting these. The young lad working on the bar was great, really polite and chatty. The woman on the bar took it upon herself to try my cocktail before serving it to me! So it really was a bit hit and miss. I'd have preferred Premier Inn to be honest.
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David
icon-with Partner
with Partner
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Ideally situated in town. Car park good Breakfast good Bar closed at 11. Did not stay open for residents
Martin
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Our first room had problems but we were offered a change of room next day which was adequate tho air conditioning didn’t seem to be working. There were not enough breakfast staff (the 2 people who were on were very good) but we had to wait a long time to get our breakfast, they were trying their best but breakfast became disjointed as they were dealing with several tables and this morning room service too. The bar closed at 11, we thought because it was a hotel there would not be this restriction. On a positive note, we found the staff very helpful.
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Madeline
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Overall great stay near all the shops, made to feel very welcome
Kenneth
icon-with Partner
with Partner
8,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely friendly staff Big shout out to the lovely waitress at breakfast who was on her own due to staff sickness and was so pleasant deserving rushed off her feet Room was nicely decorated and very comfy bed
Finlee
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Rooms were lovely and clean and spacious. Lack of staff and very poor service at Breakfast. Standards of staffing have dropped since our last visit. Hardly anyone avilable.
Valli
icon-with Partner
with Partner
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Friendly, helpful staff. Spotless room. Comfortable and warm. Very impressed.
Number of reviews per page
20
40