Very clean and room cleans daily. The host was fantastic and arranged transportation for us in a difficult situation. Staff is very helpful and friendly.

Todo excelente el personal muy atento

No me pude ni bañar en ese baño tan horrible

The staff tries very hard to please all guests. I had Room 11, the best room.

I only stayed for 3 nights, but they charged me for 8 nights, and did not want to refund over charges.

Clean hotel with ok breakfast buffet nice staff not centrally located

I had assumed it would be a boutique hotel, but it was far from that. We had to change rooms 2 times. The first one it wasnt in the hotel, but across the street in a run down building and the room was terrible, with the window in front of the inner cafeteria. The second room it was tiny, so the sink of the bathroom was in the bedroom itself. And the bathroom it was stinking with the smell of a cesspool. Really unpleasant. After my wife complaint a lot we were relocated for a better room in the hotel. We really aprreciate the efford of Issac, the staff member who was the only professional worth of a praise. The breakfeast it was mingle, just bread and some cold cuts. No fruit in the sight. No coffee ready to drink, just nescafe in powder. To a hotel who have a boutique in the name is a hack. We felt really misguided by the photos. It was an utter desapointment.

The pictures look great. The room I got was a single room, on the ground floor, with paper-thin walls, windows that looked into the dining room (yes, not outside), broken everything in the bathroom, ... It was just a terrible night stay.

Terrible hotel for 3 nights. At best this is a 1 star hotel, maybe slightly better than a youth hostel. 3 1 /2 stars is delusional. They first gave us room 27A, in the annex across the street. It was right next to the front door, the front desk and the road. It sounded like grand central station. The air conditioner leaked a few ounces an hour onto the floor next to the bed. There was only one staff person who spoke English, a nice guy from Venezuela, who was very helpful. At our insistence, he moved us to a quiet and bigger room upstairs, 17A, in the Annex. Why stick us in the worst room at first? Better room, but only one 50-watt bulb for the entire room, wobbly, slanted floors that made our suitcases roll, and a refrigerator that oozed brown stuff. I now have the flu. Broken vanity table tipped and broke a glass. Just propped it back up against the wall. Breakfast was inedible -- if you don’t like meat and cheese on white bread. No fruit, except apples the first morning. In contrast, our 4-star hotel in Bueno Aires was a 4-star hotel under American standards. Wow what a difference. I thought I could trust Expedia’s stars. Very disappointed.

The hotel is not fabcy , but clean and quiet. Staff is great. Breakfast was good

Shower pressure was a trickle. Only 3 towels in a 5 bed place. My reservation was moved to a different location and I didn't find this out until I arrived at the original location. Beds were comfortable and the rooms wer clean.

Very comfortable, we stayed just one day. It's close to the downtown and there are nice places to eat walking distance

Breakfast is not great but it is nice and varied! No hot items though. Wi-fi is fast and reliable! Hotel staff is attentive! The neighborhood is close to night enterntainment and close to a metro station but not the safest area either!

Not in the best area but close to shopping, metro, and enterntainment! Good for the price and breakfast was ok

We stayed overnight before going down to the South of Chile. This hotel is well located nearby trendy restaurants and the staff was very helpful with us. Room accommodations are renewed. We recommend it.

very nice hotel and staff. Very good continental breakfast.

The Tremo calls itself a "boutique" hotel but it is anything but. They make you pay an outrageously high deposit (US$70) in case you break anything, but things are actually already broken or poorly maintained in the room! Breakfast is woefully inadequate for the money you pay. Very disappointing.

Hotel Boutique Tremo Bellas Artes é maravilhoso e a equipe altamente qualificada e prestativa! Tudo perfeito!! Obrigada a todos!!

O hotel deixa muito a desejar. O quarto é pequeno, mal iluminado e a limpeza claramente não é prioridade: lençóis não estavam adequados e o cobertor dava a sensação de não ter sido lavado. À noite, foi impossível dormir confortavelmente. A recepção, em sua maioria, foi extremamente deselegante, principalmente uma funcionária, acredito que seu nome é (ALESSANDRA) que se destacou pela má educação. O ponto positivo é o preço baixo e a localização central, mas isso não justifica a falta de higiene nem o mau atendimento. Não voltaria e não recomendo, a não ser que o critério seja apenas economizar e aceitar condições ruins.

Sem arrumação, sem café da manhã, sem toalhas .