Overall Ratings & Reviews Holiday Inn CIKARANG JABABEKA, an IHG Hotel

I was disappointed that the breakfast food was not tasty and why was there Indomie for breakfast at a 4 star hotel? It was very disappointing, the hydrant was broken, the choice of food menu orders, etc., was complicated.

This is our third time staying at this hotel. Everything went very well. We requested for a birthday sliced-cake for our daughter, but the hotel exceeded our expectation by decorating the room with animal towel and beautiful writings on the mirror. The cleanliness of the Onsen Area was spot on. The breakfast had many different menus, we could order special coffee (cappucino, cafe latte, etc.) and there was one special corner for little children to do biscuit decoration. Will definitely recommend this hotel for short getaway with families.

The hotel staff was responsive and friendly, very impressive.

in Cikarang area one of the best hotels.

our family felt like in a 5 star plus luxury hotel. the friendliness of the staff is the best. My wife was informed by the restaurant staff during breakfast not to take sushi because it contains alcohol. I will definitely stay there again if I have another chance

Masha Allah, the hotel is impressive. Friendly staff, spacious rooms and a bathtub make the kids happy.

Masha Allah, this is an impressive hotel with friendly staff and delicious food.

Breakfast is very suitable for children because it is free for children 12 years and under

Always love staying here for staycation. Good facilities, good rooms, strategic location, family friendly.

Best experience, friendly staff and kids-friendly hotel.

comfortable and friendly staff, very suitable for staying with family

The hotel staff is friendly and very helpful, the rooms are really good, the restaurant and the quality of the food at breakfast are delicious and have lots of variations, the hotel is very family friendly, for a 2-3 day escape it is really worth it here.

Stayed here on the 2nd day of Eid 1446H.. When entering the hotel area, greeted by a very friendly and smiling security guard. For the check-in process, it was fairly easy and fast, I was assisted by Nadya at the friendly and helpful receptionist. Oh yes, free parking is taken care of at the reception. The room is very clean and modern, I booked a standard king size room with a fairly large bed. The interior of the room is quite modern. We had the opportunity to stay at this Holiday Inn to celebrate our child's birthday, where we got a slice of cake and a little birthday decoration for our child from the hotel. My child was very happy with the attention, For breakfast, there were quite a lot of choices from Indonesian, western, Korean, Japanese and Indian dishes.. The check out process was very fast.. Overall, all the staff at this hotel are very friendly, starting from security, check in/out counter, housekeeping, restaurant, even the service on WhatsApp was very quickly responded to.. Thank you Holiday Inn for the service and friendliness, we are satisfied staying at Holiday Inn Cikarang Jababeka

The room is spacious, clean, comfortable.. the facilities are quite complete.. comfortable for a staycation with family

That was my third time staying in holiday-inn jababeka the first two visits were so good, I mean the breakfast~ but the last time, less variety of food, the fruits (especially the watermelon) was not fresh (smelly and a bit sour). But afterall the experience was so good

very satisfying service, early check-in and welcome to use the gym to change clothes. the place is comfortable and the facilities are complete.

One of the most memorable hotel i’ve ever been. The staffs were friendly and helpful, rooms were clean, and the breakfast was delicious (and had a lot of variety!). I love the lovely small gestures like the staff offered a drink, asking how the night was, sang happy birthday (it was spontaneous act from a staff) and assisting us to the toilet. I apologize for not remembering any staff’s name but all of them are really really nice, helpful, and served us with smile. Would definitely stay again one day.

good service, clean room, delicious food 😊

nice close to the toll road and the staff are very helpful and friendly, the food is also very delicious, lots of choices so you don't get bored

All the staff are very helpful and friendly, the hotel is very well maintained, breakfast and dinner are very varied and delicious.