This hotel should not be advertised in Expedia. The photos do not represent the reality of this property at all. This was the worst place we stayed during our trip to Sri Lanka. The rooms were dirty and in extremely poor condition and appeared to be badly neglected. The walls had peeling paint, there was mold in the bathrooms, and the cement bathtub in the so-called premium room was particularly unpleasant. We had booked a bed-and-breakfast package, but we were told that breakfast was not included because we had booked a room-only rate. Later, they realized their mistake and offered breakfast, but it was very disappointing. They did not even serve tea or coffee with breakfast. As a result, we checked out early and did not even bother requesting breakfast on the following morning. It is a shame that a property in such a beautiful location is maintained so poorly. We will never book this hotel again and cannot recommend it to others.

We booked the most expensive room which cost a fortune. When we arrived the room was occupied as they had sold it twice. They put us in the cheapest room with noisy air conditioning and no lock on the patio door. Blaned Hotels.com and offered no compensation or even a courtesy something.

The hotel itself is mostly fine, with a good location and a nice view. The staff, however, were the worst among our eight stays in Sri Lanka. They weren’t friendly or helpful and had a clear “what do you want” attitude. They even woke us at 10 p.m. to ask what breakfast we wanted, which is unacceptable. The “western breakfast” was just buttered toast, and it took 40 minutes, even though every simpler place offered more. They mentioned eggs as well, but after 40 minutes nothing appeared, and there were no other guests. The Wi-Fi was very weak and essentially unusable, and the few pillows provided were the least we’ve encountered anywhere in Sri Lanka — my neck still hurts from it.