I loved my stay and would like to break it down into sections for future travelers. I’d like to be clear that everyone is different and only you know your personal preferences and tolerance levels, so with that in mind, here’s my honest review…
Grounds and Atmosphere:
The property is stunning! It’s a boutique hotel so it offers a really beautiful atmosphere and the views are amazing when walking through the hotel. If you want to see breathtaking views of the volcanos, head to the second floor balcony. I absolutely loved the ambiance and natural outdoor feel of the place when walking the grounds.
Cleanliness:
I was impressed by how well they maintained property grounds. Staff were efficient and quick to remedy any problems. I really appreciated coming back from a long day to a very clean and restocked room (upon request).
Room & Comfort
The room was very comfortable and I appreciated the authentic decor. It didn’t contain a microwave or fridge, but that was fine for me because of how I chose to dine during my stay. The only window in the room faced the reception and hallway area so I kept it closed during my time there but they have other rooms that face different parts of the property. I would have preferred a room that faced outside but this was not a deal breaker since I was often not in the room.
Staff & Service
Everyone was welcoming, polite, and willing to assist with whatever questions I had. They were so helpful and accommodating.