We were disappointed with our stay at Apple House in Paraty. For the price, we expected a much higher standard. The room wasn’t cleaned properly, and the bathroom tap was rusty, which made it feel poorly maintained. The room was also very cold, and there were very few amenities considering what you’re paying. Most of the staff spoke very little English and weren’t particularly accommodating, which made communication difficult at times. The swimming pools were all cold, so we didn’t get much use out of them, and the breakfast was very average with nothing that really stood out. If we were to visit Paraty again, we would definitely choose to stay in the historic centre instead. It’s much more convenient for restaurants, shops, and the atmosphere, and we wouldn’t choose this hotel again.

Amazing stay

Nossa estadia na Apple House Paraty foi simplesmente maravilhosa! Tudo superou nossas expectativas: instalações impecáveis, quartos confortáveis, áreas comuns lindíssimas e um café da manhã excelente. O spa merece um destaque especial. Carol e Deise foram excepcionais, oferecendo um atendimento acolhedor, profissional e extremamente cuidadoso. As massagens foram maravilhosas e contribuíram para tornar nossa experiência ainda mais relaxante e inesquecível. Na Recepção todos merecem destaque. Como única sugestão de melhoria, acreditamos que a qualidade do papel higiênico poderia ser melhor, pois não está à altura do excelente padrão oferecido pelo hotel em todos os outros aspectos. Parabéns a toda a equipe pelo cuidado e dedicação. Sem dúvida, voltaremos e recomendaremos a Apple House a amigos e familiares!

The room we got was not as expected. Very dark and noisy from excessive air conditioner units outside kitchenette window. They were very stingy with towels—one bath towel for each person . No hand towels or wash cloths. The best thing was the restaurant kitchen. Very good food here! Great breakfast and dinners!

Meilleur déjeuner à date au Brésil. 4 piscines propres dont une chauffée. Certaines ont des marches un peu haute. Suite luxueuse un peu petite

Great

Overall average stay for an expensive price.

This hotel is very honorable, they will make anything that may be wrong, right. I will definitely be staying at this hotel again in the future!

Very enjoyable stay, the staff were really good. The location is a disaster though, 15 minutes outside town and hard to get Ubers, the hotel did help arrange transfers though. Seems to be full of social media influencers.

I had a Nice time during my stay. The hotel staff are friendly, food is awesome (just just include a kids menu at the burger house). My kid loved the game area and the pool. There are just fez improvements such as mattress (tooooo soft) and must put the dogs away from breakfast/lunch/dinner area. They bother too much for food.

The rooms were very small. The salão de jogos looked nice but many of the games were broken. The gym equipment was below average quality.

The Inn is super fantastic. The crew is wonderful. The place sensational. I just suggest the owners check the sewage system in room #4 we stayed in. The stench was unbearable.

Nice game room for activities, rooms are nicely designed

This place is surrounded by mountains. Beautiful views and sofisticated amenities. Room was spacious and clean. Breakfast was 5 out of 5. Friendly staff. Loved it!!!

Meu esposinho me deu uma visita a este hotel como um presente para o Dia dos Namorados. Não consigo me lembrar de uma época em que eu tenha sido tão feliz em um lugar. Eu sempre digo que ele me trata como uma princesa, e ele me trata. Mas eu me senti como uma rainha na Pousada Apple House Paraty.

Pool in our room was fantastic. Food was excellent. Staff is great. Only criticism is big generator near main pool. It’s noisy. Other than that, highly recommend the hotel.

Great place to relax with family or couple.

- firstly the staff were an absolute credit to the hotel. From reception staff, to barmen to breakfast staff. All were brilliant and couldn't do enough to make us feel welcome. In particular the lovely 2 english speaking ladies who managed the front desk. Plus the man who made the caipirinhas (freddie, johnnie?) - breakfast was brilliant, esp if you like cake!

The hotel was located in a very nice place, the premises are terrific, service was unbeatable and the pools were clean and wonderful. Breakfast was amazing and we did room service a couple of times which was excellent. Special shout out to Roberta who went out of her way to help us out with everything.

All was very good: Location, personnel, service, accommodation, pool, breakfast, view on the mountain.... We really enjoyed our 2-night stay at the Apple House Paraty with our 3 children (18, 15, 8). You need a car to get there but it is worth it especially if you don not want to stay 24h in the center of the old Paraty.