Excellent value and location. Rooms were clean and a bit loud but no complaints at all. Breakfast was delicious and we loved the small feel. They let us leave our luggage when we went to Machu Picchu and even put in our room when we got back!

It’s a good city.

Great location, clean and well maintained property. Hotel staff was very helpful providing delicious made to order breakfast and provided to-go lunch as needed.

Great location near Plaza de Armas and had everything I needed during my stay. The staff was lovely and took great care of everything. Would definitely return/recommend!

Very clean and safe. Good value. Easy walk to all the main areas, but away from the noise. The staff were very friendly and helpful, including getting up VERY early to provide me a bag breakfast for my Inca Trail and Machu Michu Picchu Trek.

Staff was truly amazing and helpful. rooms were noisy and had leaking toilets and faucets. but I cannot say enough about how good the staff was.

This is a great little hostel with mostly older adults (meaning it is NOT a party place. It is in the San Blas barrio mostly away from the noise and ubiquitous hawkers that plague the Plaza de las Armas. Good variety of restaurants near by with a nice little bar up from the Plaza San Blas called Km.O. Nighly live music of uneven quality. Older crowd. Smitty at the front door is funny and can direct you the sister restaurant that has excellent food.I recommend asking for an upstairs room because when I was in 101, I could hear every creaky step of those above. Staff generally is great and the breakfast is just ok. Eggs come with breakfast regardless of whether the staff offers them or not. I would stay here again for the location, charm of the street and the hostal, and the clean rooms. Not the cheapest hostal though.

The room was very clean and well decorated and we always had a cleaning service. They were always ready to help at any hour, even when we had tours very early in the morning. They prepared our lunch box for the day. Nice and quiet neighborhood. I recommend this place 100%!

Location

The staff are really sweet there and the deal is wonderful for what you get. I thought the place was very comfortable - the beds were nice, the rooms were warm, and the hot water was perfect. The location is a very short walk from Plaza de Armas and surrounded by great restaurants in San Blas. I really couldn't complain at all and would definitely go back on my next trip.

El Grial + Extremely friendly and helpful service + Decent breakfast + Satellite tv + Clean + Heater provided - Room didn’t have windows - Trash can in bedroom would be nice

We loved this hotel. My daughter (in her twenties) said she was in heaven. Definitely the best of our trip so far. Its not luxury and if you are looking for perfection this isn't it. However, if you want comfort, character and the friendliest and most helpful staff you can't do much better than this. Especially at this price. Loved it. Thanks.

Loved the location in San Blas. The staff tried to help with everything despite our lack of common language. They were extremely accommodating with our eating limitations. Git our laundry done. Booked our tours and taxis as needed.

Loved the setting but it was a little high to climb to as I had a hard to with the altitude.

Really nice and charming place. Clean and staff was very nice. Located very close to all the Cusco historical center activities

The worst. the air conditioner from next building is up against the wall making my room sound like a jet taking off. They did move me to a room down stairs where I didnt have to hear the air conditioner as much only to discover that there is zero sound dampening in the floor so you can hear every word spoken by the unit above not to mention every foot step on the hardwood floor sounding like a rifle. And, o yes, if you want to come here realize the street number is out of synch, so your taxi won't take you there and you can carry your bags on your own for the last couple of blocks. Plus there are zero windows in any of the rooms. The price of this place is the price of a

The good: - continental breakfast was good and sufficient with fresh eggs cooked if desired. Also willing to make you a to-go breakfast if you’re leaving early. - Great location, easy walking distance to Plaza De Armas (main square) - Clean for the most part - easy, inexpensive laundry service Now the bad... - Shower only warm if taken during off-hours (10am-1pm). Always cold if taken in the evening. - They made us move rooms halfway through our stay even though they told us they wouldn’t when we checked in (6 day stay, as we were checking-in another guest who was leaving to go to another hotel had the same issue) - WiFi only worked about half the time and we had to frequently request it be re-set.

Reasonably close to main tourist sites. In the walkable part of the old city. Safe area. Good eats nearby. (There is a great vegan restaurant 7 minutes down the street.) Very helpful staff. Room was a bit cramped, but beds were excellent, and a good value for the price. Comfortable private bath with good sized shower. Clean. Nice breakfast.

The room was not spacious, but sufficient, and comfortable and a great value for the price. They made us sack breakfast for our 4:30 AM departure. And start our bags for four days until I return. A great choice in Cusco. On a typically historic street.

We had a great stay at Hostal Grial, the rooms were clean and spacious. The staff was great very helpful and friendly with everything we asked. Good location for getting around in Cuzco.