Great place, have already stayed here twice, and would gladly do it again. They have a nice snack area, comfortable beds and GREAT location.

Be aware this is not a hotel

This property is very conveniently close to Puerta del Sol. There is no outside noise at night. It is clean. The problem appears to be poor management. The phone number is provided but it is never answered. They should make it clear that all communication will be by WhatsApp. They should make it clear that an entry code will be provided on the day of checkin. Handle of washer broken, no plug for kitchen sink, walls very thin so any noise from adjacent apartments is noticeable.

Very good location and the apartment is well equipped.

Had a delay on check in and also the room shown is deceitful you can book a room with balcony pictures and get an interior room without realizing. Otherwise a nice place for a night

The unit we stayed in was absolutely horrible, the couch ( where actually some of us were supposed to sleep on) looked like 1000 people threw up on, wiped their feet and it was never cleaned. Only the kitchen cabinets looked somewhat like the pictures, nothing else - really wish there is an option to attach a picture. As a reference, we stayed in unit 5c. It is referenced as the apartment having AC, but the temperature can’t really be changed. Also, it’s only partially cooled. If I was not traveling with kids and had the strength to argue right there and then- I would not have stayed. If there is a scale for hospitality services offered- this one should rank negatively, like minus 5 out of 10. My advice- stay away!!! As of the area- close to the city center, but like with most large cities- be careful! Lots of pickpocketers, drunks, etc. No smoking property??? Really? We were smelling smoke every time in the unit.

It was smaller then pictures posted and it was dirty, the couch had a stain on it and it smelled bad, the air conditioner was making noise we did not end up staying there we checked out and we didn’t even get a refund

We appreciated the quick check in even before 3pm, since we were already in the area before the time. Prompt communication.

Nice location and home. very central location. walkable to many places. Safe location. Home was clean. One room AC was not working. We asked for 2 to 2:15 pm home check in (instead of 3 pm). We travelled from USA to Madrid, Spain. Host was not required but it would be nice if given home 45 mins early.

Good and confort

Room was not ready, They don’t answer the calls or messages on time, the information to check in is not clear. Do not reserve in this place

You can't access the property early, so if you arrive early, you need to rent lockers or carry your luggage around.

The location is fantastic. Other than that, the apartment didn’t look the same as in the photos. Everything in it was the most basic thing ever leaving a cheap filling to it all. It was clean. There were unpleasant noises of running water from the water hitter, so we had to turn it off. And once in a while a noise that sounded like someone is coming into the apartment. We only stayed there for one night. I guess it’s worth the money. Over all OK nothing more. We stayed at Apt 5A.

Excelente location, very clean, just a little small, but the necessary needs.

This property was in a great location. Is very utilitarian. The shower is positioned way too high, which causes a mess that you have to clean up. They even leave a mop in the bathroom for you to use because they seem to anticipate that happening. Also, the Wi-Fi was extremely unreliable, which is problematic for overseas travelers who are trying to download apps and map out there Trips for the time that they are in Madrid.

Property did not look like the pictures. Definitely needs some upkeeping. The location is great, walking distance to major attractions.

We had a great time, the property was exactly as described, clean and excellent customer service.

Bad cigarettes odor, they cleaned after I notified. So they took care of the issue fast.

El departamento es muy pequeño y el baño incomodo, viejo y sucio

Great little apartment in fun area. We are a family of 5 with 2 teens and the apartment was quite cramped and I can’t imagine 6 in there. The beds were small and the amenities weren’t great. The is a kitchen but no cooking tools, no coffee maker, no cutting knives. We stay in apts so we can make breakfast and lunches and cut down on costs and due to space and lack of utensils it made it impossible. Sweet little place for a small family or family with small kids but not adults or with bigger kids who want to try and save.