Overall Ratings & Reviews Springhill Suites San Diego Mission Valley

Nice and quite

It was perfect for my needs. I took 3 grandchildren on vacation. One of whom is autistic. She seemed very comfortable there for being in a strange environment. The room/property was clean and accommodated my 5 perfect (2 adults, 3 children). The continental breakfast is what you expect (they haven't really changed over the years,lol). But, the kids loved the independence/experience of it. I loved that I didn't have to rush and chase breakfast down for them. I would definitely recommend it. And, this property will be my choice of stay on any future San Diego visits. With or without the grandchildren. Thank you for a comfortable and safe stay!

Clean and friendly staff ; hated being on the first floor

Rooms need an upgrade similar to front lobby. Pool was clean, heated and enjoyable! Items at the market are definitely overpriced ($3.25 for one cup n noodles is insane) but definitely convenient. Parking was not gated but easy and on property, $27 a night. Breakfast was not my favorite, not many options and ends way too early. Was going to use dryer but $4 a load and all quarters, however there was no machine to convert to quarters. Stayed 3 nights, 4 days with small children.

Housekeeping completely disregarded my request for a clean room full charge, but they did provide towels.

We paid over $600 for two nights, and this hotel felt like a 2-star establishment. The breakfast was mediocre, and the juice machine was broken. The bathroom was very small, and the room felt cramped. We won’t be staying at another one of these hotels again.

Our room had food debris and socks from previous guest on sofa bed. Staff couldn’t change our room due to hotel being sold out. Staff offered to clean the dirty sofa bed. The mattress on sofa bed was worn and thin. Had to have my adult son sleeping with me and wife on bed due to uncomfortable sofa bed. Breakfast area trash can was overflowing. Breakfast staff closed the breakfast 10 minutes before closing time at 10am. Food was no longer replenished by 9:15am. Couldn’t believe this was a Marriott property because we received a less than expected brand standard services.

The breakfast wast not good, pork patties looked undercook and tasted like rubber, no bacon available not much to choose from. Mattress from sofa bed a bit stained!

Excellent place to stay with children. The pool was perfect and the small and clean cozy feeling really ties in with the amazing hospitality of the staff as well.

Great place, clean and friendly staff!

Friendly staff. Everything was close by

Hotel staff, room and breakfast are great for the price. I just didn't like that the shower water pressure was a little too low and that made it hard for me to wash my long hair... Overall is great!!

None

Wonderful

The room is clean, but stayed for a couple days and didn't receive room service and cleaning. Asked the front desk and he said I was opt-out. Not sure there was an option when booked.

It was a clean hotel and convenient location just off the main thoroughfare. Would have preferred daily housekeeping instead of every other day.

The overall stay was great, the room was clean a spacious for my family. My only complaint would the “incidental deposit” of $150, I looked on Hotels website and the property’s website and it wasn’t listed anywhere. I would have loved to know ahead of time about that fee and I wasn’t notified till it was taken from my account.

Very kind staff and helpful where to tour. Clean room and pool was nice although towels are on the small side everything else great.

We enjoyed our stay overall, once we moved to a quieter room that was not facing the freeway.

A lot of light coming in from the nightlight feature on the bathroom switches - so bad that we had to put a band-aid and piece of paper over it to get the light to stop. The breakfast left a lot to be desired, and that was a main reason we picked this hotel. Please consider getting more diabetic/low sugar options and some 1/2 and 1/2 for the coffee station. The room was clean, spacious and lovely otherwise and the staff was super kind!