Overall Ratings & Reviews Acre of Africa Guest Venue

On 8 August 2023 at 13:21, I called Acre of Africa Guest House to open the gate. They answered and said they will open the gate. In South Africa, too many people have hijacked at gates so I left rather than wait for them to respond. They finally called me back 17 minutes later. - but by then it was too late. Waiting for them to open the gate at night could have resulted in my kidnapping and murder - it's a scary thought. Now they're telling me they won't refund my money because I didn't wait at the gate. It's a terrifying thought - but one we must all remember to stay safe. Always be aware of your surroundings and trust your instincts. - if something doesn't feel right, it probably isn't. And always remember to keep your guard up. Safety first! They care more about money than the guest lives.

Staff is untrained and unhelpful. As I walked into reception the manager was shouting at kitchen staff.

Basic facilities that does not work in the rooms booked: kettle, cold shower. They did not see to check if they were fucntion before the room is ready. All the access are a bit strange, and walls are very thin. Overall, not a great stay.

Had a great time, accommodation was fantastic and management and staff couldn't be be move helpful.

The venue is very pretty and different from other establishments I've been in . Enjoyed it quite a bit. For a site like HomeAway we didn't really expect a hotel-like room, but it was nice.