The St Ives Bay Hotel

Explore The St Ives Bay Hotel
6,6
Pleasant
From 752 reviews
Cleanliness

6,4

Room Comfort

6,6

Service and Facilites

7,4

Traveler Reviews The St Ives Bay Hotel

Number of reviews per page
20
40
Top reviews
Jessica
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Not clean at all. Bed was awfully hard to sleep on. Room has mysterious stains and marks everywhere , with even stained towels
Kathryn
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8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room had been upgraded however the walls were marked, hole in the wall, no hot water in the shower, carpet was stained. Breakfast was delicious, all staff were really welcoming, friendly.
Shirley
icon-with Partner
with Partner
2,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The bathroom was basic, black mould under shower door, curtains were grubby in living area which had holes in lining light could been seen through them. Ceiling paper was peeling off, main window couldn't be opened only with a block of wood. Carpets weren't clean, stained throughout. Wouldnt stay again. Interesting to read other comments from previous people!
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paul
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with Partner
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed here for 4 days. The property is about to be renovated and is very dated. But you get what you pay for. Great location, great views of the sea and beach. Difficult to get into the bathroom due to narrow opening between entrance and the shoer. But the shower is excellent. Well worth it for the money we paid. But renovation is literally about to start as of March 2026.
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Honey-louise
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely views, room came with hair and body wash, bathroom was slightly small but worked for me and my cousin as we went for a couple days away, however the body wash gave her a really bad allergic reaction but no “ingredients” on the dispenser so not sure what to look out for! If you have sensitive skin or any allergies definitely be careful! Our 3 days there no one came and “topped up” any of our tea/coffee station! Staff were lovely.
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Lisa
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Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is very dated but if you know this you will not be disappointed. Excellent location, fantastic breakfast, very helpful staff.
Eva
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good clean room. Very close to bus station, train station and city centre / beach.
Louid
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice
Karin
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ok for sleeping one night lovely view large room.
Heather
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8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Simple check in, check out process. Difficult to find using Google maps, parking and access to main parking unclear but managed to get a space at the front of the building.
Wendy
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely location opposite the beach , clean room but hotel needs update all over , carpets doors and wall showing age , did not eat in hotel as close to lovely town centre , the shower had little pressure no way could shower properly , we only stay one night so was adequate for what we needed. Small double room very cramped and heating was super hot , had to open window , then had road noise from back road .
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Angela S
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with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay at this lovely and affordable hotel. Very friendly staff and an amazing breakfast . Great location easy stroll down to town for dinner and nearby spa .
Julie
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with Partner
2,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Rooms very dirty and scruffy
Steven
icon-with Partner
with Partner
4,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel is worn out. The reception staff were not particularly friendly and didn’t tell us that there was no room service unless you asked for it by 10.00am.After the first day of no room service we complained and the next day it was done. However, they still didn’t tell us that we had to request it, so the next day it also wasn’t serviced.We’ve never encountered this before. Also, the stair carpet leading to our room was not cleaned in the four days that we stayed. We know this because there was a leaf on one of the steps when we checked in and it was still there when we left. The only redeeming feature was the breakfast and that was good.This is not the standard that we expected and we will never stay there again.
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Jenna
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Got our stay for a massive discount of £8, such an incredible deal, very happy with our stay! Friendly staff, good size room and great value for money.
Andrew
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with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff went above and beyond to make us feel welcome; hotel in a great location and the room was spacious with a wonderful view, specialist diet/allergies catered for on the varied breakfast menu. Clearly the hotel is being refreshed under new management for 2026. We managed to park each time, but imagine it could be more difficult in high season when things are busier.
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Roy
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8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was adequate for my needs. Clean and basic but had all I needed. Had breakfast the first morning which was very nice and the staff were very friendly and helpful. I would stay again.
Joe
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Superb staff,a complicated shower..needs proper instructions.but superb views and I enjoyed it immensely!
Alan
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was tired and dated. Windows need replacing as you could hear every car go past. Heating was too hot and on full whack you could save money here. Water pressure was awfully low. Breakfast was very good, service brilliant but the kitchen door was banging every time and you could hear this even from the bedroom! Hurt our ears to listen our room was 110. You should consider a swing door for the kitchen! Wouldn’t return, but the hotel has so much potential the view is stunning and here’s hoping now it’s been taken over you’ll be able to succeed with a refurbishment
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Steven
icon-with Partner
with Partner
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was adequate, staff were friendly, parking may be a problem at peak times.
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