The room we were allocated was nothing like those advertised. The bathroom had crumbling plaster on the walls ,The very bleak room had poor lighting and curtains that would not open properly to see the 'Sea View'. No hairdrier/no ironing equipment as advertised. The restaurant and the bar was not open at all. The staff were courteous and the linen in the room was clean and fresh, but with nothing to stay and enjoy, we left a day early to come home. Eastbourne itself is sad and neglected as highlighted by the state of the pier, so all in all we regretted this booking with Expedia.

Nice Hotel, clean room and clean bathroom

Abit of tightening on stuff

Room had three single beds with very white linen, although my son found a very faint stain on his. Room was clean and beds were comfy. Shower very powerful! View was of a side street so not a seaview, which was disappointing. It's about 1km to town so not far, and there is a row of shops including a Sainsbury's and fish and chip shop behind the hotel. Staff was friendly and helpful.

Average stay

The room has never been cleaned.

Beach view was good but there was no heater and there wasn’t enough plugs and there was a wonky mirror but the bed was comfy although you could slightly feel the springs but there were enough pillows and there was enough room and there was shy staff

Bedding clean carpets and general condition poor tea/coffee limited. No restaurant. No parking area for hotel take a chance parking on street.

For the price, a decent hotel and nice staff. However, disappointed with the cleanliness of the room - clearly hadn’t been hoovered, and so the carpet was pretty dirty, same around the facilities in the bathroom. Without this issue, it’s a perfect stay for the price - nice people, great location, comfy bed and excellently hot shower

Hotel was nice room had a good view

Dirty, poorly maintained, the bathroom had dry pee all over, the shower also had not been cleaned. The fire alarm test was also at 7am on a Monday morning which rudely awoke us. The location is decent but overall at the price we paid we expected a lot better, would not recommend.

I refused to stay, it was awful

Clean room. Lovely Staff. Good price

Nice clean hotel. Very basic but worth the reasonable price. Staff are very friendly and accommodating

We had a decent stay overall. The room was a good size with nice amenities and the sea view was absolutely stunning - definitely the highlight of our visit. The hotel felt very quiet during our stay and we weren’t quite sure if parts of it were being refurbished. The bar and restaurant were closed and at times it felt like we were the only guests there. There were also a few housekeeping details that could have been better, as we noticed some leftover litter in the room from previous guests. That said, the reception staff we saw were friendly and welcoming. With a bit more attention and investment, this hotel has real potential to be a lovely place to stay, especially given its fantastic location.

Late booking and I made the right choice. When I arrived I was welcomed by a very friendly lady on reception, no hassle checking in. Room was clean and tidy, comfortable bed. When I left again a very nice person saw me on my way. Will definitely use again when I go to Eastbourne

very spacious room, and friendly staff, lovely view, good room for a great price will definitely come again.

Bar poorly stocked. Bed very poor. Bkd Xmas lunch, did not receive. Got refund after complaint. Mgmnt a lot left to be desired.

Good value. Friendly staff, and a pleasant room with a sea view

Good value.