I was disappointed with my stay at the Great Western Hotel. I paid extra for a seaside-view room, but the view was largely obstructed by construction equipment and materials, which was not what I expected when booking.
The hotel itself feels quite old and in need of refurbishment. The front entrance and revolving door are noticeably dated and could benefit from an upgrade. Throughout the property, the floors were very squeaky—including in the hallways, bar area, and even inside the guest rooms—which added to the feeling that the building is showing its age.
Another inconvenience was the lift, which is extremely small. It could barely fit one person with a suitcase comfortably, making it difficult when moving luggage.
While the location is convenient and the hotel has character, the overall condition of the property did not justify the price paid, especially given the obstructed sea view. I would recommend that management invest in updating the facilities and be more transparent when construction may affect the views guests are paying for.
Parking was also a disappointment. The hotel advertises parking facilities, but the available spaces were very limited and difficult to access.