The Great Western Hotel is now returning to "great"in every way. Really enjoyed my recent stay. You will not find a better location than this centre piece of Oban bay. Good choice of food and drink served in a nice friendly atmosphere. The staff are also a real asset of this hotel and it is plain to see that the ownership and management are now determined to continuously improve and look after this great hotel. I look forward to returning to The Great Western Hotel as soon as I can.

Parking can be a problem, option to book a space. Breakfast was good but if you have a dog with you like we had, you have to go back and forth from the main breakfast room to the bar area even though it is a better view.

Well when we arrived reception was nice they are in the middle of refurbishment just now but our room was finished beds are brand new comfortable we didn't have breakfast though. Only thing is a pain you need to book your car for parking £10 failing that across the road carpark Whick was £8 for 42 hours hotel in general you only get what you pay for and it was spot on for this hotel good view from my room

Everyone was some friendly and room was lovely x

Didnt do brakfast,bar was well stocked for what we drink

Decent amount of choices for the breakfast, scrambled eggs out on display but could ask for poached or fried

Breafast was dryed up crispy bacon fryed egg like rubber no impressed

Hotel is undergoing renovation work. Still a very good hotel

Room was very clean and comfortable hotel under going referbisment but ok

Breakfast good

Breakfast menu was good and nice whiskey collection at the bar.

Absolutely shocking.....faulty towers in Oban The manager was as rude as hell Extension lead was taped on the staircase.....trip hazard waiting to happen....i reported it and the manager laughed and said it needs to stay there.....decorating was SOOOO dated and needed the paint work finishing

The only thing this place had going for it was the parking. I don't mind old if it has character and it's clean but this place is dismal. There was what appeared to be fecal matter on the door. Our room was right beside the lobby Men's bathroom and the door slammed open and shut. Our view was at the back facing directly into a dumpster. We were supposed to stay 2 nights but left early after our 1st night. Unfortunately there is no recourse because it was prepaid...lesson learned.

Needed help when I left it disgusting place no heating the one lift was being used for workmen as renovations were being done This disgusting place should be shut down they even charge for car parking NEVER AGAIN Hotels will never use your company again

Pet friendly and the friendly guy behind the bar, and lovely view from room , and comfy bed were really the only positives from our stay. Not allowed to check in until 3pm on the dot. Poor decor throughout, except in bar area. Rooms very dated and in dire need of restoration. Ceiling wallpaper hanging off. Lots of cracked tiles in bathroom. Cracked shower tray. Dead insects found in bathroom.

Beautiful view of the harbour located near the main road into town and very near Castle Dunollie,The rooms were clean and modern with vaulted celings and very comfortable beds however the elevator was abit clostrophobic, i would also encourage any Management reading to adjust the door tensioners so they close properly behind the guests and maybe look at the window fixings but break fast was great, haggis included and all staff friendly and hospitable, the parking was abit tight but found public car park close by next to very friendly small pub with live music which stayed open late,in all a lovely old building in a great location with friendly staff,thank you for your service

The water in the shower was tepid at best. Apparently they had the boilers replaced recently, they told us, but the shower was poor. Kettle had a massive dent in it. The replaced kettle only worked when placed on the electricity supply at just the right angle. All the furniture in the room was cheap and tacky faux oak laminate where the oak was peeling off. An electricity cable was taped to the walls up the stairs. Basically you have to wonder why they bother to keep the hotel going. It’s in need of huge refurbishment and gives off the opinion of why are they continuing to bother offering accommodation. Very surprised it’s on the Hotels.com listing of venues to sleep. If I was Hotels.com I’d remove it as it damages their reputation.

This hotel is very tired, in need of upgrading, rooms were cold and shower was just a trickle. We were on the third floor, and the weather was very windy and wet which we know the hotel can’t do anything about, the weather but had we were in the top floor it was horrendous and there is obviously something wrong with the roof. Which they need to get looked at. Breakfast was buffet but the hot food was cold. Bar man was lovely as was the waiter in the restaurant. There was 5 other rooms in our party and they all complained about the cold rooms.

The location is okay, however the hotel is old and in very bad condition. The room they gave me at first had a huge window in the bathroom and no shades, also the curtain shower did not close properly and there was a ball of hair in the corner of the bathroom floor: nasty, horrible, disgusting, unacceptable. I complained and they gave me another room which was better but still bad. Breakfast was poor. I do not recommend this hotel.

Really lovely welcome by the Reception staff and general manager. The hotel was undertaking some work, and recently had work completed. Fantastic views, lovely staff, great food, highly recommend.