Novotel Bali Ngurah Rai Airport

Explore Novotel Bali Ngurah Rai Airport
8,7
Very Good
From 720 reviews
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Cleanliness

8,9

Room Comfort

8,9

Meal

8,5

Location

9,0

Service and Facilites

8,8

People often mention about Novotel Bali Ngurah Rai Airport
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Room Space (6)
Soundproof (6)
Accessibility (5)
Staff Friendliness (5)
Check-in/out Time (5)
Bedroom (5)
Bathroom (5)
Family Friendly (4)
Ambiance (4)
Hotel Area (4)
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Traveler Reviews Novotel Bali Ngurah Rai Airport

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40
Customer reviews
Arman s.
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Transit
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9,4
/10
Reviewed 4 day(s) ago
Very close to the international check-in counter
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Verified Traveler
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Transit
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9,3
/10
Reviewed 2 week(s) ago
The strategic location is suitable for those in transit or wanting to continue their journey because it is located inside the airport. The staff is very friendly, but in my opinion, the food is lacking in taste even though the portions are very large.
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H***y
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Transit
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9,7
/10
Reviewed 4 week(s) ago
It was a great experience to stay at the Novotel Ngurah Rai Bali, gonna stay there again on the 10th of December. Hope that we can always stay there, whenever we transit in Bali.
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Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you very much for your kind words and for choosing Novotel Bali Ngurah Rai Airport. We are delighted to hear that you had a great stay with us and are even more pleased to know that you will be returning on 10 December. It will be our pleasure to welcome you back again, and we truly hope to remain your preferred choice whenever you transit in Bali. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport
Verified Traveler
icon-origin-TRAVELOKA
9,6
/10
Reviewed 5 week(s) ago
Vera Goodyear hotel and Coles to AirPort cuek in
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Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your feedback. We are pleased to know that you found the hotel convenient, with easy access to the airport and nearby facilities. Our location is indeed designed to make travel smoother and more comfortable for our guests. We hope to have the opportunity to welcome you again in the future. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport
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Resty P. D.
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Transit
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9,4
/10
Reviewed 7 week(s) ago
I stayed here for a night during my transit, and it was a very convenient choice because I arrived at night and had to catch the next flight in the morning. The hotel is directly connected to the airport, making it easy to access after a long flight. I really like the room, it was clean, quiet, comfortable, and surprisingly so quiet even though the location of the hotel is inside the airport, perfect for a short rest before continuing the journey. The staffs were friendly and helpful. Overall, it’s a great option for travelers who need a comfortable place to stay in the airport.
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Accommodation's Reply
04 Dec 2025
Dear Mr/s. Resty, Thank you very much for sharing your detailed and positive feedback. We are delighted to know that your transit stay with us was comfortable and convenient, especially with our direct airport access and quiet, well-appointed rooms. It is also wonderful to hear that you found our team friendly and helpful, as this is something we truly take pride in. Your kind words and recommendation mean a great deal to us. We hope to have the pleasure of welcoming you again whenever your travels bring you through Bali. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport
Verified Traveler
icon-Business
Business
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10,0
/10
Reviewed 11 week(s) ago
Location within the airport complex
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Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to know that you appreciated our convenient location within the airport complex, which is designed to make travel easier and more comfortable for our guests. We hope to have the pleasure of welcoming you again on your next journey through Bali. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport
Sean S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
We decided to stay here for better and fast access to the airport the morning after, and we were absolutely right, with a surprisingly huge variety of food for breakfast with an incredible quality. I would definitely recommend it to anyone flying the next day!
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Accommodation's Reply
04 Dec 2025
Dear Mr/s. Sean, Thank you very much for sharing your wonderful review. We are delighted to hear that our location made your early airport access convenient and that you enjoyed our breakfast selection, both in variety and quality. Your recommendation truly means a lot to us, and it was a pleasure having you stay with us. We look forward to welcoming you back whenever your travels bring you through Bali again. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport
Intan C.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
The hotel is very comfortable, clean, executive rooms have a free premium lounge... very close to the departure terminal...
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Accommodation's Reply
12 Sep 2025
Dear Ms. Intan C., Thank you for taking the time to leave us a perfect review and rating. We are delighted to know that you enjoyed our facilities and services, especially the comfort of our executive rooms and access to the Premium Lounge. We hope the hotel's proximity to the departure terminal will provide extra convenience and comfort for guests like you. We look forward to welcoming you back in the future. Best regards, Ifan Taufan, Front Office Manager
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Y***g
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
The hotel staff is friendly, the hotel is very close to the airport, the rooms are comfortable for resting.
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Accommodation's Reply
12 Sep 2025
Dear Mr./Ms. Y*g,* Thank you for your perfect rating and positive review. We are very happy to hear that you felt comfortable during your stay, from the friendliness of our staff, the hotel's location close to the airport, to the comfort of your room. Your comments motivate us to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Ifan Taufan. Front Office Manager
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Deny D. R. D. D.
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Transit
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9,4
/10
Reviewed 17 week(s) ago
Was grateful when stayed there😎
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Accommodation's Reply
12 Sep 2025
Dear Deny D. R. D. D., Thank you for your great rating and kind words! We’re very pleased to hear that you had a grateful and enjoyable stay with us. Your satisfaction is our top priority, and knowing that you had a positive experience truly means a lot to the entire team. We look forward to welcoming you back again in the near future! Best regards, Ifan Taufan Front Office Manager
Guest
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 29 week(s) ago
I liked my overnight stay in the Novotel, after a long flight to get back to Indonesia, it is much more refreshing to sleep in a hotel instead of trying to grab a sleep on an airport seat. The hotel is half-way between the International Terminal and the Domestic Terminal, making it a short 5-minute walk to either of the departure areas. Ideal for the long stay transit stop.
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Warm greetings from Novotel Bali Ngurah Rai Airport! Thank you very much for sharing your experience with us. We’re truly pleased to hear that your overnight stay provided the comfort and rest you needed after a long flight. Our convenient location between the International and Domestic Terminals is indeed one of our key features, and we’re glad it added ease to your journey. We hope to welcome you back on your next transit or visit to Bali. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more enjoyable. Safe travels and warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport
I***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 31 week(s) ago
fun, direct access to international departure check-in, no fear of being late
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for your kind words and for choosing to stay with us at Novotel Bali Ngurah Rai Airport. We’re delighted to hear that you enjoyed the convenience of our direct access to the international terminal—it definitely takes the stress out of travel! Knowing you could relax and not worry about being late is exactly the kind of experience we aim to provide. We look forward to welcoming you back on your next trip! Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport
Ricke D. R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 37 week(s) ago
Meet the child who is a pilot in Emirates
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Accommodation's Reply
12 Sep 2025
Dear Ricke D. R., Thank you so much for your perfect rating! We’re glad your stay was a memorable one — especially with such a special moment, meeting your child who is a pilot with Emirates. It’s always a joy to be part of meaningful reunions like this. We hope to welcome you back again soon, whether for another visit or transit. Wishing you and your family all the best. Warm regards, Ifan Taufan Front Office Manager
R***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 41 week(s) ago
Close because it is in the airport, highly recommended for those who transit in the middle of the night and need to rest because the hotel atmosphere is pleasant, the rooms are clean and comfortable and the breakfast has many variations and is delicious ❤️
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Accommodation's Reply
12 Sep 2025
Dear R*i,** Thank you for taking the time to share your experience with us. We’re delighted to hear that you had a pleasant stay and found our hotel convenient for your transit. It’s wonderful to know you enjoyed the clean and comfortable room, the relaxing atmosphere, and especially the variety and taste of our breakfast offerings. Your kind words truly mean a lot to our team, and I will be sure to share your feedback with everyone. We hope to welcome you back again on your next visit or transit through the airport. Warm regards, Ifan Taufan Front Office Manager
Fong R. B.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 85 week(s) ago
Team staff helpful and responsive, but minimal for bathroom equipment [need made call just got shower cap].
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Accommodation's Reply
30 May 2024
Dear Fong Rama Bestari, We Value that you have chosen to stay with us and we really appreciated your kind review. we hope to see you on your next stay. have a great day. Sincerery, Ifan Taufan Front Office Manager
Praharani Y. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 87 week(s) ago
The perfect location for transit hotel 👍 is a very short walk from domestic/international airports or even cafes/restaurants. Friendly staff, great service, and good food (especially chicken satay & filled tofu). Thank you for your kind of service, Novotel Hotel 🥰.
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Accommodation's Reply
25 Apr 2024
Dear , Warm greeting from Novotel Bali Ngurah Rai Airport It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Regards, Ifan Taufan Front Office Manager
Jacob Vrable
icon-origin-TRAVELOKA
10,0
/10
Reviewed 89 week(s) ago
The hotel is very conveniently located at the airport. The room was comfortable and very quiet.
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Accommodation's Reply
25 Apr 2024
Dear Jacob, Warm greeting from Novotel Bali Ngurah Rai Airport It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Regards, Ifan Taufan Front Office Manager
HAN KYUI KIM
icon-origin-TRAVELOKA
8,5
/10
Reviewed 94 week(s) ago
Good option for transit of bali airport.
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HAN KYUI KIM
icon-origin-TRAVELOKA
8,5
/10
Reviewed 96 week(s) ago
Good to stay short visit and transit.
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Accommodation's Reply
06 Mar 2024
Dear Han Kyui Kim, We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ifan Taufan Front Office Manager
Yoan Dwi Satya Limatau
icon-origin-TRAVELOKA
9,7
/10
Reviewed 103 week(s) ago
The service was great and place was awesome. Great to stay specially for transit.
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