The hotel is beautifully designed and the location is stunning. The beach at the hotel is beautiful with different areas to explore and water sports on offer.
Kento restaurant overlooks the sea with spectacular views and the food and service were great.
We travelled to the hotel with our two children, 4 and 7 years, and they loved it. The kids club staff were great and very attentive, particularly Mateo and Maxi. There is a disco every night which they loved, along with movie nights. The activities are fun and engaging.
The breakfast options at the hotel were great, annd there was even a juice station where you could make your own juice each morning, although towards the end of our stay it seemed to get quite busy and slightly understaffed.
Dinner was great and the setting really was exceptional. It did feel slightly repetitive after several nights, particularly the options on the BBQ, although by the food served was delicious.
Staff at the hotel were friendly and attentive, the only downside was the service at the pool and beach which was slow, and the pizzeria was terribly staffed and unorganised. The pizza however was great.
The gym at the hotel does not feel like a five star. It is tired and doesn’t feel clean. Every morning we had to ask for the air conditioning to be turned on which wasn’t ideal for a gym that’s supposed to be 24 hour. There was hardly any mats and the ones that were these were dirty and worn.
Overall the hotel and location were great.