Very important. I could not stay at the property and had to go to a different hotel. My cell phone was not working in Italy and long distance calls would have been too expensive. Also as a university prof on an intensive research schedule their hours were impossible for me. Yet i was working in the archivio di stato right near this hotel! In short a disaster for me!

It was great, the staff was helpful and friendly, there are lots of things right there near the hotel or just a short walk away. Various bus or tram lines are just steps away.

I mean it’s in the heart of city, area never sleep- but check in and check out time staffs are not always available, there should be a online remote access option instead of calling over phone for late check in

Beautiful architecture. Large room. Easy access. Comfortable bef

Beautiful palazzo overlooking Piazza as described by other reviews. Slight negative is the check in. We travel with internet but not necessarily mobile roaming, and check in requires phone calls for access when staff are offsite. Thankfully a local in the building helped us 😀 but was a bit awkward. Overall lovely place clean and modern, full of character. Would love to stay again. Thanks

Were nice , great location’s friendly staff

Prime location. Outdated room, very friendly staff.

Nice

Great locatio! Interior room has a tiny outdoor sitting area w no view but it’s very quiet. Comfy, safe, little kitchen with enough tools to self cater. Check in and bag storage were easy. Just scroll on the doorbell menu and push the bell button to call up (previous reviewers had trouble but it was fine). There are free water and snacks and a nice deal for hotel guests for breakfast at a cafe around the corner. There’s no nighttime service or access to extras like towels or more toilet paper so ask for anything you need before the desk clerks leave for the night. Overall a pleasant and fun stay.

Very pretty location- get a feel for Italy here!☺️👍

The property was in a fantastic location. Staff was very friendly although they werent on property very much so if something was needed we had to call them which was resolvrd quickly.

Staff were very helpful and very nice, location is great, very central for restaurants, sight seeing, pubs and bars. Hotel room big and bright, unfortunately hotel decided to remove curtains from room for cleaning which left us with little privacy and bright nights.

Our stay at this small boutique hotel in the middle of Turin was fantastic! From the perfect communication leading up to our visit with the lovely Juliana to the gorgeous huge room, the little balcony that was so cute to the hot and huge shower, this venue was the best so far on our trip to Italy.

Perfect location and beautiful surroundings. Valentina and Juliana were extremely helpful.

We stayed in this amazing property for 3 nights and the view was amazing our room had 3 balconys looking over the Piazza. It was an experience I will never forget. I would like to thank Valentina and Juliana for all the help they gave us during our stay, they went above and beyond to help us with anything we needed assistance with. I would highly reccomend this property.

Loved everything!!!

It was in middle of everything.

Both girls at the front desk were very friendly, they helped us with directions and restaurant recommendations. Always willing to help.

stuff was excellent and hapffull

Excellent location! Very spacious room and great view to the lively piazza. The front desk staff, Valentina and Camilla, were extremely gracious and helpful. I would definitely recommend this property and I would stay there again when in Torino.