We travelled 200 miles for a one‑night stay, collecting our key around 4pm before visiting family. Returning at 10pm, we bought drinks from the bar, paid immediately, and went to our room. At first the hotel seemed fairly quiet, but as the night progressed noise from the bar, outside, and downstairs grew worse, accompanied by piped Christmas music until 1am. Loud talking, shouting, and laughter continued until 2:30am, leaving us with barely three hours of broken sleep before a full day’s work and travel home. No warning was given of any events when we checked in, yet a large group of drunk guests from one company disrupted the night and treated it as a joke the next morning. The room itself was nicely presented but poorly located above the entrance and bar, next to a bridge, so traffic noise and headlights added to the disturbance. The bed was hard and uncomfortable, making rest even more difficult. This was our third stay, and while rooms at the back are quieter, this experience was unacceptable. Attempts to contact the hotel via Facebook Messenger went unread and unanswered. At checkout, staff did not ask about our stay, and we discovered an incorrect bar charge on our bill, though it was promptly removed. Overall, the lack of sleep, poor communication, and disregard for guest comfort mean we will very likely not be returning.

The place is neglected and in need of modernization and investment

Wonderful stay at the Shillingford Bridge Hotel. Fantastic view of the river, made even better by the early morning frost. We had a little confusion over the breakfast time but the lovely ladies working there made sure our stay wasn't blighted and accommodated us. Thank you very much. We wouldn't hesitate in returning.

Room looking a bit tired but it was a disabled person room as requested.

Everything. Good location, lovely food, friendly staff.

Clean comfortable room

Had stayed previously so knew what to expect in terms of its pretty riverside location and facilities. However I left disappointed and probably won't return. I booked the Snug, an identity I'm confused by as the room had less to commend it than the previous one I stayed in. It's poorly ventilated, the only window opens above a fire door and smoking area, a fact I discovered when I awoke to visible cigarette smoke in the room. The bathroom had no storage and no towel rail, and smelt unpleasant upon arrival. The carpets in my room and in some public areas were not clean and there seemed a general lack of maintenance around the place. The service is pleasant enough without being particularly attentive or warm. There's a reasonable amount of on-site parking, which is free to guests. Yes it's at the more affordable end of the spectrum, but even for what I paid I've had better elsewhere locally. Cleanliness seems an issue, t

Pet friendly, lovely setting

Comfortable room and good service in the restaurant

Room was good with a lovely view over the river and the meal in the restaurant was good quality.

Lovely setting right on The Thames and very dog friendly. I would suggest a bin for doggie poo would be very useful.

I'm a regular visitor still never had a bad visit. Good food and service. Room are great.

I'm a regular visitor still never had a bad visit. Good food and service. Room are great.

I'm a regular visitor still never had a bad visit. Good food and service. Room are great.

I'm a regular visitor still never had a bad visit. Good food and service. Room are great.

Spent 1 night at this hotel. Room was very comfortable and enjoyed the breakfast. Location lovely, next to the river. Very peaceful.

Great location and good value

Hotel decor needs updating. Single bedroom very cramped, also bathroom. Food OK.

Very clean ans comfy bed but very tured . Needs attention to chipped paint, tiles . Whole place needs a revamp .

This was our 3rd stay here, the hotel has had some refurbishment and looks lovely and clean. Staff are all extremely friendly. Breakfast was very good with a good choice.