Easy to find, friendly and helpful staff. Room was a bit dated and looked like bathroom had been updated but still needed a good clean on paintwork, which also needed painting. Door to room was not tight fitting and light from landing was visible all night down one side.

Great place to stay about 10 minutes work to the centre. Parking is a big bonus👍 Breakfast was great with good choices. Friendly place. Didn't use the bar, but looks great with beer garden.

Great reception, very friendly, and dog friendly on arrival. Fantastic breakfast. Great room

Conveniently situated near main routes, good parking, good breakfast and evening meal choices and helpful staff. Our room was disappointing in that it was at the top of several flights of stairs, had a small window, high up the wall, so no view and it was also above the main doors so noisy when being locked up in the evening. It was clean and basic and fine for a couple of nights.

This was a very convenient stopover for me travelling back from Orkney. Staff were very friendly and helpful. I was also taking the opportunity to visit Barter Books - The Oaks is just a 5 min walk up the road and oh so convenient !!

Delightful old building, attractively furnished rooms, super service, excellent breakfast. The only niggle is no lift, so heavy suitcases may be a struggle on the stairs

A great place to stay. 10 minute level walk into the town. Hotel staff very friendly and excellent food in the restaurant. Lovely clean room and an amazing outdoor patio space. Will definitely stay there again.

I arrived before official check in time and was able to get checked in no problem.. I has the same room as my trip... Room was clean tidy bed was very comfortable I left early so didn't have breakfast

Excellent little find. Lovely big room, great facilities. Had dinner in the restaurant and being gluten free there were no problems. Staff were very friendly and accommodating. Breakfast was perfect.

The car park was busy and it was a squeeze to get in, but the room was nice and the food was excellent.

Close to the town centre just could do with a little updating

Very helpful and friendly staff. Freshly cooked large breakfast. Could have improved the choice of fruit and included cheese. 15 minute walk into Alnwick but free easy parking on site.

Good sized room and bathroom. Ceiling fan was very welcome on the hotter nights! Shower cubicle was a bit small but it was sized to fit into an alcove. All staff we met and interacted with were brilliant; very friendly and happy. Breakfast was good, particularly the cooked options. Continental / cold offerings were a bit limited with no evidence of some of the items listed on the menu (cold meats and cheeses). Parking was a bit limited especially after returning from a day out on the Sunday as many non-residents use the hotel's restaurant / bar area for meals. The Sunday roasts looked fabulous and very good value. We would have liked to try but, unfortunately, we just missed the 7pm cut-off time.

Very good small hotel. We enjoyed a lovely pub meal and friendly service when we stayed. Breakfast was a bit disappointing with the full range of buffet items unavailable eg cheese and cold meats.The waitress was clearly not familiar with the menu. Room was small but very suitable for the night. Parking was good and it was very dog friendly with a separate dog menu. I would recommend it and would not hesitate to return.

The location of the hotel, the standard room we were given were just right for us. We particularly liked the ceiling fan which provided much needed cooling. So much better eco friendly than air-conditioning. The staff couldn't have been more welcoming or friendly and the food was excellently cooked with plenty to choose from. Go hungry to do the food justice. Drinks and food prices offer good value. Nothing seemed too much trouble and we'd heartily recommend a stay there to anyone.

Location was fantastic & the staff take you to your room & can't do enough for you

Lovely big room and bathroom, shame about the very compact shower cubicle and that the shower water temperature wasn’t very constant

Great place, lovely

Very clean loved the fan in the room staff lovely and good breakfast excellent value for money

Had a wonderful time staff really nice a very enjoyable stay