Overall Ratings & Reviews Fairfield Inn & Suites San Antonio Brooks City Base

The carpet in the room we had was soaking wet and we found eaten chicken bones under the bed. The hospitality and management are unprofessional.

The food next door at the Mambo next door was wonderful!

This was a very nice hotel, great breakfast, staff had awesome attitudes, will be staying here again!

Amy was Rude to my wife

My favorite place to stay when I visit San Antonio for my doctors appointments. Great staff and large comfortable rooms.

Friendly staff, easy check in and checkout.

Very nice, clean hotel have stayed here before NO issues and close to many restaurants and stores. Highly recommend!

Somehow the pillow covers and bed sheets are not smell good. Also AC unit thermostat is not in good condition. Not able to adjust the properly. Other than those, service and staff are good.

I

Cl ean. Great customer service

Hotel was very accessible for my family to find. The hotel was very nice and clean. We would book her agian. Customer service was great.

The staff was super friendly and helpful. One thing I didn’t like was that they double booked our room and the two options given to us didn’t really suit us but we had to chose one

This is one of the better hotels that I have stayed in while in San Antonio. Friendly staff, large rooms, and comfortable beds. I am looking forward to staying there again.

Easy check in and out. Clean room and great shower!

It was a perfect stay

Excellent service

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Main breakfast was horrible. Everything limited.

I had booked a king size bed room for two people but was given a double queen beds room. My husband said it was too much hassle to move to another room so decided to not complain. I was surprised that our room provided 103, had a broken lamp cover and stain chair. Expected a little better but the hotel was clean overall. Breakfast offered a variety of options. Location was perfect. We would stay again but hope they honor what we reserved and paid for.

Awesome