Clean quiet room and friendly and helpful staff.

Great

Room is fine. Ditto staff. But the hallways need serious renovation. Sound insulation is poor. Close to Atocha, if that's important.

Buen hotel ubicado en zona céntrica a pasos de la estación Atocha.

The location was key. We needed Easy access to the train and this was ideal. The hotel was amazing and the convenience to all transportation for our tours was fantastic

my first time in Madrid and I would love to come back here!! staff was very helpful and always welcoming. the breakfast buffet was really great with lots of options. i love the close proximity this hotel is to the Metro station. i felt very safe coming and going. would recommend to everyone!

A bit overpriced, but nice.

Great hotel!

Breakfast was great. A cook prepares your egg order to your specifications. The room was super clean. My room overlooked the city but at present there is construction on the street. Not the hospital's fault and doesn't affect the rating, but you may not want to open the window to the balcony. Close to the Atocha train station that connects the bullet trains, some metro lines, and buses. A cab is often waiting outside the hotel too, but a 5-10 min walk will take you to a slew of taxis at Atocha as well If walking is your thing ,its about 15 minutes by foot to the Prado Museum. Great location

The hotel is perfectly located when you are going to use the train. The staff was absolutely marvelous as well as food. Thank you

Excellent service in all senses. Very nice and professional staff. I recommend the hotel.

The lobby is nicely done, it has a cool vibe. The room we stayed in has a 60s British feel to it but not stuffy. Amenities included a hair straightener, which was surprising. The staff were incredibly kind, helpful, and very professional. We would definitely stay there again. The location is perfect if using the train or Metro since it can be accessed right outside of the hotel. Also close to many restaurants within walking distance.

The location was great. Across the street from the train station, neat Prado , Royal Botanical Gardens, Regina Sofia Museum.

The staff were extremely helpful. I was impressed with the accommodations cleanliness and quality of the linens

The room was great the employees where amazing and when we went out and returned their was always cold lime water to hydrate us. I will definitely recommend this hotel to friends and family

Location, food, and service overall were all excellent.

I had an outstanding stay at Only You Atocha and cannot say enough good things about the experience. The hotel was clean, comfortable, and conveniently located, making it the perfect base for exploring the area. What truly set this hotel apart was the exceptional customer service. During my stay, I lost my cell phone, along with my ID, debit card, and credit cards. It was an incredibly stressful situation, but Samuel went above and beyond to help me. He was professional, compassionate, and genuinely committed to assisting me throughout the process. His patience, kindness, and willingness to help made a difficult experience much easier to manage. Samuel’s outstanding service reflects very positively on Only You Atocha, and I am extremely grateful for everything he did. Employees like him are rare and deserve recognition. I highly recommend Only You Atocha to anyone looking for excellent accommodations and customer service that truly exceeds expectations. Thank you, Samuel, and thank you to the entire hotel staff for a wonderful stay.

We loved our time spent here! The room was perfect and was an amazing place to come back to after our days spent exploring the city!

This was a great staying , centric , comfortable and the staff was very professional. I can recommed this beautiful place to stay 100 for anyboday that wants a pleasent and centric Stay.

Great looking and clean place! Plenty of food options avaible and the staff was very helpful and made sure we were taken care of! It is right outside of the train station which was very convenient. Outside is under construction which was a little annoying but nothing crazy. Overall a good stay!