Overall Ratings & Reviews Residence Inn by Marriott Philadelphia Great Valley/Malvern

Very clean inside and out. Friendly and helpful staff, great amenities. Was a pleasure to stay there.

We stayed 1 night because we were in the area for a graduation party. It was a long day as we drove 5 hours attend a party (until 10pm)and couldn’t wait to get to bed in the evening. We were all exhausted. Upon pulling out the sofa bed there was a dirty sock (DISGUSTING)in it and it there was no sheet or blanket. See picture. My kids were so tired they just slept on the couch. Not to mention we had 1 roll of toilet paper for 6 people. The breakfast offered sausage gravy (on the sign) but there wasn’t any not to mention there was NO waffle batter and no one around. We just left at that point. WONT BE GOING BACK

Clean

2nd tome at this location love the rooms and staff

Great place

Clean and friendly service.

The front person was very nice…

The quiet

N

Stayed for 2 days. The room itself was clean but needed a new coffemaker. Ours was broken. Great location with a dunkin donuts and a sports bar across from the property. Breakfast options were eggs, sausage, oatmeal, muffins and fruits. Staff was helpful and accomodating. Kudos to Jen the assistant manager. Overall great stay will stay again next time.

Would definitely stay again.

Was extremely disappointed in the front desk on duty. My daughter an art project she had been working on for over a month that was the next week. She brought it with her to work on while at her volleyball tournament. She accidentally left it and when it was discovered I called back even asking to offer a reward but the front desk associate showed no compassion and was a little rude. It was very clear that this was valuable and it would have been nice to have received a phone call instead of throwing it away. In addition the door did not close on its own. You had to put pressure on it to close as well as it made a huge noise when it did close. Very unsafe. The shower had a little mold in it. The front desk associate who was working the evening shift was not kind

Everything was perfect

These are all suites, which I didn't realize. Nice having the extra space on a week-long stay. Breakfast was good. Overall, very positive experience. I'll stay there again on my next visit.

Room was dirty and tv didnt work

Nicely situated property. Fairly clean but the beds are hard as a rock. Everyone is really nice an accommodating.

The entire building smelled strongly of fabuloso cleaning agent. Once that wore away in the morning there was a wet dog smell.

Called and asked for an earlier check in, and it was no problem at all. Our whole experience was amazing and convenient. The king suite was the perfect room, we cooked dinner and relaxed on the couch and in bed, we will be staying again in the near future

I would like to summit photos

Main concern is with the pool. All three of my children got out of the pool due to itching /burning. They noted a very sensitive scalp as well. Their skin was bright red before we got to our room. Is this a chemical burn? Their hair was completely stripped of any natural oils in a way ive never experienced and stiffened im sure irreversible damage is done. Didnt get any sleep due to the kids being in pain, including burning eyes. Called multiple times for towels and took over an hour to be accommodated. Pool definitely ruined our trip, specifically booked this hotel so the kids could swim, and maybe their skin and hair. The man at the breakfast bar was very nice.