Overall Ratings & Reviews SpringHill Suites by Marriott San Antonio NW at The Rim

We checked in and the room was not cleaned there was hair in the shower and bathroom wasn’t flushed with a bad smell and I complained multiple times of how noisy it was I didn’t get enough sleep and parking was full

The staff was nice and so were the guest. The rooms were clean and the breakfast was good.

First of all very noisy neighbors up stairs pounding on the floor late at night, small kids running thru hallways day and night, lobby was full of families with small kids couldn’t even get a fresh breakfast, restroom shower needs lots of cleaning pan and drain dirty and yellow, restroom door needs more privacy. Let’s just say we won’t be staying at your property again.

Love going to lifetime fitness

Great hotel! It was in a safe and convenient location. You could walk to most places. The hotel was clean, served breakfast daily, and the pool was perfect! Everyone working was very friendly as well!

Friendly staff. Very clean and organized

Hotel staff was very friendly. The room was very nice and clean. We used the pool with the kids and they enjoyed it. And the free breakfast was good as well, the usual waffles, scrambled eggs, bacon/sausage and cereal/yogurt/oatmeal options.

Reserved a room to sit up drive on family vacation. Mother in law and myself get increased leg/back pain of sitting for long periods of time. Stopping after 6 hours helped! Room was exception as were staff and breakfast the next morning. TY

Friendly staff, very helpful. Clean common space and room

We had a fantastic stay at SpringHill Suites Marriott! From the moment we checked in, the service was top-notch. A special shout-out to Nathan at the front desk—he truly went above and beyond to make sure we were comfortable and had everything we needed. His kindness and professionalism made such a difference in our experience. The hotel was clean, comfortable, and welcoming. We will definitely be coming back and recommending this place to friends and family. Thank you again, Nathan, for making our stay memorable!

Nice

Great place, clean, safe area

It was amazing all the persons were nice

Room was small

If you stay there you get to use the Lifetime fitness club next door!

Great location, staff was very friendly, Room was neat and clean

The property was so clean and the location was great. The staff was so nice and friendly. We enjoyed the room and will be staying again!

This property was very clean and very well kept. The staff was very friendly and made the check in and check out process uneventful.

Hotel was very nice and clean. Beds were comfortable as well. A good selection for breakfast options. Would stay again. My only suggestion to the hotel is get new flooring/tile in the walk in shower. Had stains that appeared to have built up over time.

The pillows were funky and smelled like ass