Overall Ratings & Reviews Luca Hotel by Heritage Residences Signature Collection

Great location and food was very good

This is strictly street parking. Also currently the street in front of the property is under constructionso beware of this while trying to get to it. As always in DR staff was friendlt and attentive. The overnight staff was not resdily avail but understandable since it was late at night but door was locked. Overall I would stay again.

We went to SD as part of a longer trip throughout DR. The hotel is well located, with many options for food around. However we arrived very late in the night and everything was closed. The person at the hotel (Isabel) was so attentive, she prepared us some sandwiches for the night. All people working at the hotel are very helpful and friendly. The hotel has an amazing rooftop with hammocks, grill area with chairs and tables, where you can bring your food. It has everything you need to spend a couple of days in the urban life of colonial SD. Excellent breakfast

Nos dieron una habitación con gotera y la puerta no cerraba , dijeron que arreglarían y solo nos dijeron que pusieramos la toalla abajo de la gotera, se me hizo mal que nunca lo solucionaron o nos cambiaron de habitación

Everything was great. The staff was the best part. Very attentive, friendly, and professional.

Everything about our stay was fabulous & convenient !

Simple and nice location. Construction in front of the hotel affect an easy access. Great breakfast. Comfortable bed.

Delightful, friendly, English-speaking staff. Charming, quiet, cozy boutique hotel, well-located.

Staff is wonderful , all are very friendly . special Thank you for Anna , she is so helpful. the only downside is that they are re doing all the roads on the colonial zone which makes it hard to go around with the suitcase as the cars cannot get up close to door hotel. My room , I had no noise from the street work.

Excellent stay! Everything was perfect, also the staff! In particular SOCRATES, who helped us with the luggages and every other need: eres el mejor!!! Gracias por todo ❤️

The most AMAZING host and staff! They went above and beyond! Love the French feel of this small hotel. Very relaxing. Rooms are Small but clean. Close to all of the good restaurants and tourist attraction. We will be back!

The hotel is very, nice, comfortable and really good located. Everything is at a walking distance in Zona Colonial.

The staff were friendly with all of the guests. It felt like we were family.

This hotel is in a great location a block from walking street in Colonial Santo Domingo. Excellent service, great room, very quiet, good breakfast, easy checkin and checkout. The porter helped us park and with our luggage. Beautiful courtyard where drinks and breakfast are served. Highly recommend.

Staff provided excellent service. Washroom was nice, clean and functional with hot water. Bed was comfy. Location is safe. Will stay again in future trips to Santo Domingo.

The hotel is very clean. The room the property are very pretty and unique. The location is awsome and staff and service are amazing!! I highly recommend you will not be dissapointed. Thank you Luca amazing staff for making our stay such a great experience!!

The room and the bathroom are large, during the night it was quiet. The staff was friendly and the breakfast was good. It is walkable and safe.

Amazing place and very quiet and relaxing. Delicious complimentary breakfast is a plus! Have stayed here several times. Quick check in/check out and great location…close to nice restaurants.

Great location, and amazing staff!

The room was subpar for the price. The location wasn’t the best as the road in front is under construction.