It was said that balcony included, except that the door is permanently locked, only to find out after check-in. Signs, warning, and restrictions are everywhere, A price list of items in the room is hung loud and clear, like a threat to behave. Not that being straightforward about policy is bad but the way they deliver it sure makes me feel unwelcome. The air conditioner is not working properly during nights, reception people don’t seem like smiling. The hotel was cool in terms of design and idea, but the operation of it could be much better.